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I have a Koehler Dtv+ digital shower, less than one year…

Customer Question
I have a Koehler...

I have a Koehler Dtv+ digital shower, less than one year old. The panel is a solid white light. Nothing happens when I press the button.

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

We returned from a long week end trip Sunday and it was like this on our return. The power went off for three or four hours while we were gone

Mechanic's Assistant: Do you plan on doing the work yourself?

Should this be in warranted?

Mechanic's Assistant: Anything else we should know to help you best?

If not, yes, I will do it myself

Submitted: 8 months ago.Category: Small Engine
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Answered in 3 days by:
12/16/2017
Technician: JohnF2015, Technician replied 8 months ago
JohnF2015
JohnF2015, Technician
Category: Small Engine
Satisfied Customers: 1,262
Experience: Owner/Service Technician at S & J Small Engines
Verified
this should be warranteed by kohler. I would do one of two things. 1. Contact kohler. 2. Contact store that you purchased it from and have them follow up on the issue. In either case you will need to have your receipt with you so that you can provide purchase date information.Thank you for choosing to use our services.Please take a mlment to rate your experience using the star rating system that is provided for you.
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Category: Small Engine
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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