Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

I had one installed in Puerto Rico, just got it running for…

Customer Question
I had one installed...

I had one installed in Puerto Rico, just got it running for 24hrs and it went well, but it is saying "Charger Missing AC"

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

Since yesterday, I just got back

Mechanic's Assistant: Do you plan on doing the work yourself?

I first want to know if it's a serious issue or something minor I tried reaching local certified distributor but they are non-responsive reading the manual now

Mechanic's Assistant: Anything else we should know to help you best?

Do you have representatives in Puerto Rico?

Submitted: 7 months ago.Category: Small Engine
Show More
Show Less
Ask Your Own Small Engine Question
Answered in 9 minutes by:
11/22/2017
Technician: Hank F., Technician replied 7 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,897
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is ***** ***** I am going to assist you with this.

What type of equipment is this?

Brand?

Model number?

Serial number?

Ask Your Own Small Engine Question
Customer reply replied 7 months ago
Generac 60Hz Air-cooled generator
22 kW
Customer reply replied 7 months ago
Limited phone signal right now but what I want to know is if the warning is something serious or not and what steps I need to take to correct it, and if it needs to be ASAP or in a day or two
Technician: Hank F., Technician replied 7 months ago

I need to know the actual model and serial number.

Generac makes hundreds of different models ,and they are not all the same.

Ask Your Own Small Engine Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Curtis B. Your Own Question
Curtis B.
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 15,342
15,342 Satisfied Customers
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert

Curtis B. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

15,342 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,902 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

Wayne

Wayne

Engine Rebuilder

2,006 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

< Previous | Next >

Related Small Engine Questions
Generac Guardian 20 KV .....Error Code 2100 “ overload
Generac Guardian 20 KV .....Error Code 2100 “ overload remove load” Then, “Charger Missing AC”. Installed new battery yesterday. Generator starts and runs fine. Once put under relatively light load, s… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
8KW generator keeps displaying low oil pressure or over
8KW generator keeps displaying low oil pressure or over crank Shuts down. How to adjust/fix? … read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
I bought and recently start to use the Briggs and Stratton
Hi, I bought and recently start to use the Briggs and Stratton Q6500 Generator. I have connected the unit to house manual transfer switch. While using the unit to backup my house I was only using my i… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
RPM charger missing and senses loss code 1505. What can be
RPM charger missing and senses loss code 1505. What can be done until the tech come to fix it. … read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
I have a Generac Model No. OG7793, approximately from 2011.
Hello I have a Generac Model No. OG7793, approximately from 2011. Its a 20 kW Air Cooled Generator (Propane Gas). I have been without power for the last 35 days. When the utility company lost power li… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
Our Quiet Site generator just went offline after about 8
Our Quiet Site generator just went offline after about 8 hours runtime. Control panel lights show battery and the mysterious "turtle". We are tenants and do not have access to the owner's manual. Owne… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
Have model 44563, GT-990 engine 12kW NG, generac generator
Have model 44563, GT-990 engine 12kW NG, generac generator that's not running other than Approximate Crank Cycle Times. At the time it went down it was running exerciser weekly. Apparently the battery… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
My 2009 ezgo has no power. Replaced batteries last year. It
My 2009 ezgo has no power. Replaced batteries last year. It has run great and never missed a beat. I drove it to my sons house day before yesterday and went to ride it today and it will not do anythin… read more
Curtis B.
Curtis B.
Technician
15,342 satisfied customers
Installed a generac 16kw propane generator model #G 0070350
Installed a generac 16kw propane generator model #G(###) ###-####.The LED indicator lights are green and yellow and the warning message reads ,charger missing AC . On page 8 of the owners manual it st… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
AC charging system warning is on had to charge battery
AC charging system warning is on had to charge battery manually. Im a mechanic would like to troubleshoot myself … read more
Curtis B.
Curtis B.
Technician
15,342 satisfied customers
My rotary lawn mower (model no. 917.374462) that I bought at
My rotary lawn mower (model no.###-##-#### ***** I bought at Sears years ago has been started well by the electric charger. Over the winter time the machine was left uncharged and now it does not star… read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,851 satisfied customers
Regarding Generac 20 kw generator aircooled Is it necessary
regarding Generac 20 kw generator aircooled Is it necessary to turn off the charger to change the battery. If so do you turn off the main switch in the transfer box to do that? should you also turn of… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
15 kw generac watchdog installed 07 will not crank new battery
15 kw generac watchdog installed 07 will not crank new battery was starting just right did not run on exercise blew 15a systems fuse replaced manual start blew again what causes 15a melt down how fix?… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
i have an ecogen 5818 installed with an offgrid solar system
i have an ecogen 5818 installed with an offgrid solar system at my cottage (for 6 months) and has worked well so far. i have had trouble starting the unit in cold weather (-25 deg C). today is a littl… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
Generac 20 KW generator New instillation 10 days old. New
Generac 20 KW generator New instillation 10 days old. New battery installed at time of instillation. Bettery went dead in 4 days. Removed battery and put on a charger for 24 hours. Re-installed, batte… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
I have just installed a Generac Generator and it ran for a
I have just installed a Generac Generator and it ran for a short time and shut off. The message on the screen was " Low Voltage". I looked in the owners manual and all it said was that the installer m… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
I have just installed a Generac 5875 a week ago. The message
I have just installed a Generac 5875 a week ago. The message light is indicating 'low battery". What could the problem be?… read more
Hank F.
Hank F.
Technician
15,897 satisfied customers
Hi, i just bought a golf cart three days ago and about a minute
Hi, i just bought a golf cart three days ago and about a minute ten minutes ago i went to go plug in my charger, once i pluged in my charger nothing happened. There was no fanning noise or anything. I… read more
cameronsmallengines
cameronsmallengines
Small Engine Service Technician
High School or GED
217 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x