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My wayne dalton garage door with an idrive system is not…

Customer Question
My wayne dalton garage...

My wayne dalton garage door with an idrive system is not balance. how could I manually close the door down?

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

It just happen a few minutes ago.

Mechanic's Assistant: Do you plan on doing the work yourself?

I just want to manually close the garage door for the night and get a contractor on Monday.

Mechanic's Assistant: Anything else we should know to help you best?

The cable on the right shaft is tighter than the other side.

Submitted: 8 months ago.Category: Small Engine
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Answered in 13 minutes by:
11/19/2017
Technician: Engine Tech, Engine Technician replied 8 months ago
Engine Tech
Engine Tech, Engine Technician
Category: Small Engine
Satisfied Customers: 18,693
Experience: Over 20yrs of experience in small engine repair.
Verified

Hello, one minute while I get some information together. Note it takes time to type so please be patient.

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Technician: Engine Tech, Engine Technician replied 8 months ago

You should see a manual pull handle like this to pull down in this position to manually open and close it.

CLICK HERE PIC

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

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Customer reply replied 8 months ago
Thankk you
Technician: Engine Tech, Engine Technician replied 8 months ago

No problem at all!

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

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