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New starter and solenoid but the starter will not engage.

New starter and solenoid...
New starter and solenoid but the starter will not engage. Looks like the starter is turning backwards. Any suggestions
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Answered in 27 minutes by:
10/19/2017
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 31,415
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert
Verified

Welcome to JUST ANSWER small engines, let me try to help you !! I don't know it all, but maybe together we can get you a satisfactory answer!

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Was battery replaced? Are cables on correct terminals? That will make starter turn backwards.

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Customer reply replied 9 months ago
No and the cables are on the correct terminals

OK, Is battery voltage above 12.5 volts?

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Customer reply replied 9 months ago
No I am trying to jump start it due to dead battery

You are not getting enough voltage to the starter to kick out the gear and engage the flywheel.

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Customer reply replied 9 months ago
Ok I'll get a charger and charge the battery

OK< battery has to be at least 12.5 volts . to engage the starter.

Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 31,415
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert
Verified
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Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert

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