Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

I have a 7000 watt generac, portable with only 7 hours on it…

Customer Question
I have a 7000...

I have a 7000 watt generac, portable with only 7 hours on it (purchased 4 or 5 years ago) the electric start feature stopped working this summer, but I was able to start the engine with the recoil rope. I replaced the battery and now it won't start either electrically or by recoil. Any suggestions on how to trouble shoot the machine?

Mechanic's Assistant: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?

Yes, when I changed the battery I evacuated the fuel tank first and have now replaced it] with fresh fuel. The fuel valve is open per the picture on the machine

Mechanic's Assistant: Do you plan on doing the work yourself?

If it is relatively simple fix I will if not could you recommend a service organization near East Hampton NY? (not in Ct which is across the Long Island Sound but your web site shows as close service centers.

Mechanic's Assistant: Anything else we should know to help you best?

When I most recently tried starting it by the rope recoil (this past weekend) a couple of times it 'supper-ted' but would not actually fire. I then pulled it about 20 more times with no effect at all

Submitted: 10 months ago.Category: Small Engine
Show More
Show Less
Ask Your Own Small Engine Question
Answered in 14 minutes by:
10/4/2017
Technician: Hank F., Technician replied 10 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,979
Experience: Certified on Onan and Generac generators
Verified
Hello, my name is ***** ***** I am going to assist you with this.
What are the model and serial number of the genset?
Are you getting spark to the spark plug?
Ask Your Own Small Engine Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Curtis B. Your Own Question
Curtis B.
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 15,342
15,342 Satisfied Customers
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert

Curtis B. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

15,342 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,927 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

Wayne

Wayne

Engine Rebuilder

2,041 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

< Previous | Next >

Related Small Engine Questions
I have a general gp****, model #og**** gasoline powered
I have a general gp****, model #og**** gasoline powered portable generator. The battery is @ 2 yrs old, but indicates full charge on trickle charger. I can pull start the generator and it runs fine. S… read more
Hank F.
Hank F.
Technician
15,979 satisfied customers
I have a Toro recycler (#20070) with an electric starter. I
I have a Toro recycler (#20070) with an electric starter. I fully charged a brand new battery, It started a couple of times with the battery (made a whiney noise) and the 3rd time it failed to start. … read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,870 satisfied customers
I have a 7000 watt sportsmans gasoline generator, it won't
I have a 7000 watt sportsmans gasoline generator, it won't start. I have put a new ignition module on it with a new spark plug, it has spark. I have replace the carb because it seemed to not be gettin… read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,342 satisfied customers
I own a RS-5500 watt Generac Portable Generator...only
I own a RS-5500 watt Generac Portable Generator...only 240hrs on it and the other night it shut off(ran out of gas). I filled it back up and started it and no problem fired up but no power production … read more
JohnF2015
JohnF2015
High School Diploma
1,260 satisfied customers
What is the differences between the designations XT, XG,
What is the differences between the designations XT, XG, etc? Generac. Looking at XT 8000 (Lowes) and XG 8000 (Home Depot). Not sure what Costco carries. Thanks.… read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,342 satisfied customers
I have a Generac Model 01470 Serial numberthe 7000 EXL. I
I have a Generac Model 01470 Serial number(###) ###-####the 7000 EXL. I need two things. I need to replace the starting battery as that is shot and I would like an owners/operators manual and parts li… read more
JohnF2015
JohnF2015
High School Diploma
1,260 satisfied customers
New GENERAC 5500 watt portable (wheels) manual (recoil) start.
New GENERAC 5500 watt portable (wheels) manual (recoil) start. Temp at 4 deg f. Can hardly pull the start rope. Oil is the 5w-30 supplied with unit. Any ideas?… read more
Briggs-Fan
Briggs-Fan
1,278 satisfied customers
Have a 10kw nat gas home generac generator bought it used 210
Have a 10kw nat gas home generac generator bought it used 210 hrs Used it the first time during sandy worked great 2 days then shut down Unit will start (sounds fast)and then shutsdown getting an unde… read more
Hank F.
Hank F.
Technician
15,979 satisfied customers
I have a Generac 4000XL and want to add electric start. Is
I have a Generac 4000XL and want to add electric start. Is that practical/possible? OR should I just look to buy a new GN 220 with Electric start already and if so, how hard is it to change out the mo… read more
Rick
Rick
Factory Authorized Trainer
Vocational, Technical or Trade Scho
4,218 satisfied customers
I own a factory reconditioned 8000 watt Generac XP portable
I own a factory reconditioned 8000 watt Generac XP portable generator that I took delivery of in October 2012. I have made a point to start it up once a month, run it for 30-40 minutes, then siphon th… read more
Rick
Rick
Factory Authorized Trainer
Vocational, Technical or Trade Scho
4,218 satisfied customers
I have a Generac GP 6500 watt Portable Generator. I can never
I have a Generac GP 6500 watt Portable Generator. I can never start it myself after a long time of no use. The people at True Value however can re-start it at first try. What can be done to make it mo… read more
Hank F.
Hank F.
Technician
15,979 satisfied customers
The pull start rope broke on my Centurion Generac portable
The pull start rope broke on my Centurion Generac portable generator. I took it appart to replace the rope and cant figure out which way the spring (that pulls the rope back in ) goes?… read more
Hank F.
Hank F.
Technician
15,979 satisfied customers
I purchased a model 5982 generac generator for a small ATV
I purchased a model 5982 generac generator for a small ATV trailer to run lights and small power tools along with an air compressor. My air compressor has a 2.5 hp motor that requires 15 amps to start… read more
ranwell1
ranwell1
CEO
High School or GED
5,039 satisfied customers
Im in New York where Hurricane Irene is just passing through. Im
I'm in New York where Hurricane Irene is just passing through. I'm trying to help my Sister whose in Virginia where Irene went through 1st. Her power has been out since Saturday morning. Her husband i… read more
Hank F.
Hank F.
Technician
15,979 satisfied customers
We just purchased a Briggs & Stratton 30471 - 8000 Watt Electric
We just purchased a Briggs & Stratton 30471 - 8000 Watt Electric Start Portable Generator for home use when the power goes out, usually 2-4 times/year. Storing fuel has always been a problem. The deal… read more
Vince O.
Vince O.
Small Engine Technician
High School or GED
2,927 satisfied customers
generac 0G0934 wont start; was running fine; battery fine;
generac 0G0934 won't start; was running fine; lots of fuel in tank; battery fine; no engine noise whatsoever when we tried to start the next morning; could stop switch be stuck? Does stop switch need … read more
Hank F.
Hank F.
Technician
15,979 satisfied customers
i am buying a new generator for emergency power in case of
i am buying a new generator for emergency power in case of an earthquake. do you have any advice on whether i should buy briggs and stratton vs. generac? i feel i need 8000 watts. I also am curious to… read more
cameronsmallengines
cameronsmallengines
Small Engine Service Technician
High School or GED
217 satisfied customers
It wont start. its a tecumseh snow thrower; electric start
It won't start. it's a tecumseh snow thrower; electric start or recoil start; 24" 5hp i followed manual for both recoil start and electric start. no go.… read more
Chris Huber
Chris Huber
President
Vocational, Technical or Trade Scho
501 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x