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I have a 22k Generac generator. it ran out of fuel and now…

Customer Question
Hi I have a...

Hi I have a 22k Generac generator. it ran out of fuel and now it says RPM error. What does that mean please?

Mechanic's Assistant: What's the make and model of the generator? And can you guesstimate how old it is?

Make is 22 gardian standby only 6 months old. I live in St Thomas and we have been off grid now for 26 days because of 2 cat 5 hurricanes. We are running it 2 hoiurs in morning and 2 at night

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes

Mechanic's Assistant: Anything else we should know to help you best?

Well we found out that these generators dont have an alternator and there is no way to charge battery when off the grid. What do you suggest as we had been getting a low battery message too.

Submitted: 10 months ago.Category: Small Engine
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Customer reply replied 10 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 10 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 17 minutes by:
10/3/2017
Technician: Hank F., Technician replied 10 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,999
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is ***** ***** I am going to assist you with this.

What are the model and serial numbers of the genset?

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Customer reply replied 10 months ago
Hi its a generac 22 k standby generator.
Technician: Hank F., Technician replied 10 months ago

I need the model and serial number.

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Customer reply replied 10 months ago
Im trying to get the serial number. I'm in CA and calling STT to seed if they can get it
Customer reply replied 10 months ago
ok serial #(###) ###-####engine ident OJ9333
Customer reply replied 10 months ago
NEVER MIND! PLEASE REFUND MY MONEY
Technician: ,  replied 10 months ago
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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