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I bought a snow craftsman professinal series 16.50 used it…

Customer Question
I bought a snow...

I bought a snow craftsman professinal series 16.50 used it twice push rod bent and valve guide came loose had it repair replace with newer push rod&lifter used it again one time same trouble engine is at authories service dealer for the last 8 months still waiting for a response no reps. to confimed a repair still still brand new very unsatisfied from briggs&statton snowblower sitting in my shed

Mechanic's Assistant: Can you guesstimate how old the engine is? And has it done anything like this in the past?

Brand new used twice repair once what do i have to do to get some kind of satisfaction thank you i have tried everthing

Mechanic's Assistant: Do you plan on doing the work yourself?

No because it was defective parts

Mechanic's Assistant: Anything else we should know to help you best?

No i dont thick you can help

Submitted: 10 months ago.Category: Small Engine
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Answered in 2 minutes by:
10/1/2017
Technician: Donald, Small Engine Technician replied 10 months ago
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 2,590
Experience: I have 25+ years of experience repairing 2 & 4 cycle engines
Verified

Hello. Thank you for choosing Just Answer. My name is***** will be happy to assist you.

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Technician: Donald, Small Engine Technician replied 10 months ago

Did they replace your cylinder head as well, or only the valve guide?

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Customer reply replied 10 months ago
they only replace new push rod & lifter kit with a new parts replacement #from briggs&stratton which they were different from the original i kept the original one for proff
Customer reply replied 10 months ago
no because i m getting around.i will be reporting these chatting to consumer protection keeping a copy of this 01/10/2017 good bye.
Technician: Donald, Small Engine Technician replied 10 months ago

I hope all goes well for you.

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