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Having electrical with my eu2000i did all the test in the…

Customer Question
Having electrical with my...

Having electrical with my eu2000i did all the test in the manual now I need some guidance as where to go now

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

2-3weeks

Mechanic's Assistant: Do you plan on doing the work yourself?

Can you hold for 1 second

Mechanic's Assistant: Anything else we should know to help you best?

Well yes, I did all the tests the manual called for for my problem and have the results, but I know this info is not free how much will this cost me?

Mechanic's Assistant: The Small Engine Technicians require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.

But you havenotanswered myquestion about the cost

Submitted: 11 months ago.Category: Small Engine
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Customer reply replied 11 months ago
Did electrical troubleshooting according to the manual and 5 tests have failed need to know now where to start
Customer reply replied 11 months ago
I am scanning in the result pagenow and will yyach
Customer reply replied 11 months ago
test 1 should have had spark
test 2 was ok
test 3 specs are between 300 and 360 Ohms mine 323
Test DC milivolts Specs 3 - 4 Mv DC result 4.5
Test 5 specs .2 - .3 plus .4 or .5 above would still be ok
Test 6 AC voltage 4 -5 VAC result 3.5 VAC
Test7 Ignition coil resist Specs .7 - 1.1 Ohms result 0Ohms
Test8 Secondary winding on ign coil specs 12k - 21 k Ohms reult 18 Ohms
Whre do I start?????????????
Customer reply replied 11 months ago
Do you need anymore info from me??????
Answered in 10 hours by:
9/19/2017
Technician: Hank F., Technician replied 11 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,999
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is ***** ***** I am going to assist you with this.

On your test 8, if the spec is 12 - 21 K-ohms, and you only got 18 ohms, it has failed miserably. You have a dead short in the coil, and is why you are not getting spark.

You need to replace the coil.

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Customer reply replied 11 months ago
OK well I will order a new coil.... If that is NOT the problem can we still communicate with out any extra charges?
Customer reply replied 11 months ago
I do NOT need a phone call I have been doing this for years, it's just that so many components failed I just wanted a 2nd opnion
Technician: Hank F., Technician replied 11 months ago

Sorry - I am in Texas on a hunting trip right now, and do not have internet where we are staying. I am only able to reply right now because we had to come into town.

Yes, you will still be able to converse with me.

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Technician: Hank F., Technician replied 10 months ago

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