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My craftmans 2015 t1000 will not go forword or back, just…

Customer Question
My craftmans 2015 t1000...

My craftmans 2015 t1000 will not go forword or back

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just today backed it out of sheld and now won,t mve

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes

Mechanic's Assistant: Anything else we should know to help you best?

Model ###-##-#### serial # 1a305b80259

Submitted: 11 months ago.Category: Small Engine
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Answered in 10 minutes by:
9/18/2017
Technician: JON, Small Engine Technician replied 11 months ago
JON
JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1,874
Experience: Certified Small Engine Technician
Verified

Hi, my name is***** me review the issue, and I will be more than happy to help resolve it as quickly as possible. I will return in under 5 minutes

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Technician: JON, Small Engine Technician replied 11 months ago

FIRST THING TO CHECK WHEN YOUR MACHINE WILL NOT MOVE IS THE DRIVE BELT. YOU SHOULD HAVE A BELT THAT IS AROUND ALL PULLEYS AND NOT BROKEN OR CRACKED. CHECK THE BELT AND LET ME KNOW HOW IT LOOKS PLEASE

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Customer reply replied 11 months ago
belt are fine
Technician: JON, Small Engine Technician replied 11 months ago

double check the bypass valve?

belt is around all pulleys from the front to back of the machine and also on all idler pulleys in the center?

nothing else drives the machine. Any noises when you try to move machine?

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Customer reply replied 11 months ago
where is bypass valve?
Customer reply replied 11 months ago
where is bypass valve ?
Customer reply replied 11 months ago
no nosies
Technician: JON, Small Engine Technician replied 11 months ago

should be a rod in the rear of machine that pulls out to disengage the drive system.

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