Small Engine Troubleshooting Problems? Ask a Mechanic Now.
Hello, my name is ***** ***** I am going to assist you with this.
The external GFCI will not reset unless the unit is running, and producing power.
When the unit shuts down, which fault lights come on at the control panel?
No problem at all.
Although I can't possibly be online 24/7, I am online almost every day.
That's no problem. I am a certified Generac technician - I work on them all the time.
If all lights are flashing, it is because the exercise timer is not set.
You can bypass the exercise timer simply by setting the switch to the MANUAL setting.
The problem is probably that the genset is not producing power.
Lets start by resetting the controller.
Set the switch to OFF.
Pull the fuse out of the control panel.
Normally, you only need to wait 10 seconds to put the fuse back in, but use this time to connect a voltmeter across the input side of the 2 circuit breakers.
Install the fuse, and set the switch to MANUAL.
How much voltage is it producing in the 10 seconds it will run?
I have uploaded some tests for you to do.
Please do all of the steps in Test 4 - Fixed Excitation, and let me know all the results.
When giving the results, please give me the wire numbers, not the step numbers.
IE - say "wire 2 to 6 gave 35VAC", not "step 5 gave 35VAC".
This makes it much easier and quicker for me to analyze the results.
Click here to download the test.
No problem. I have to work a 13 hour shift tomorrow, and won't be home until the evening anyhow.
Yeah, 12 hour shifts bite. We work a 3-2-2, though, not 7 straight.
Have you done those tests yet?
That's ok, I was on vacation for a week, and didn't have internet access.
You tested across the wrong wires, though.
There is both a 2 and a 162 at the excitation breaker - you must disconnect wire 2 to test. Wire 6 comes off the voltage regulator.
Yes, that is correct.
But wire 2 does not go to the voltage regulator - it goes to the DPE breaker.
You need to disconnect wire 2 from the DPE breaker.
Sorry, I ended up having to work until after 10 last night, and was only running on 4 hours sleep from the night before.
The amp draw is a problem.
I am going to be uploading 3 more tests for you to do, but I won't be able to get them printed out until this evening.
You rate when you are ready. The choice of when is completely up to you.
They are a possibility.
Sorry, somehow your question got misplaced, and I couldn't find it on my list. I'm glad you responded.
I need you to check the brushes and the slip rings.
Please do Tests 9 and 10 of the upload.
Click here to download the tests.
You will also need the disassembly instructions to be able to get to the slip rings.
Click here for the instructions.