Hello, my name is ***** ***** I am going to assist you with this.
I noticed no one else has helped you, so I am going to do my best.
I’m really sorry you had to wait so long for a reply. I can’t speak for anyone else, but I work 2 day jobs, and normally help on Just Answer in the evenings. I was at work all day.
Although I can’t be online 24/7, I am on almost every single day -often only getting 3 or 4 hours sleep, due to me spending so much time trying to help others.
If at any point, you feel you can’t work around this schedule, please just let me know, instead of leaving me negative feedback, and I will opt out. But I do have to consider my full time job.
There could be many reasons for this.
Not all gensets will shut down when they stop producing power, so it may be in the genset itself, and it may not.
It may be a bad transfer switch, if you have a standby unit.
Definitely check the circuit breakers on the genset.
If it is not breakers, what are the brand, model and serial number of the genset?
If this is a standby unit, which transfer switch do you have?