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Hank, how are you I have a 17500 guardian ultra source and…

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Hey hank, how are you...
Hey hank, how are you I have a 17500 guardian ultra source and it starts and runs but not generating no power.
Submitted: 11 months ago.Category: Small Engine
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Answered in 11 hours by:
9/12/2017
Technician: Hank F., Technician replied 11 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,987
Experience: Certified on Onan and Generac generators
Verified

Hello, thank you for requesting me!

I noticed no one else has helped you, so I am going to do my best.
I’m really sorry you had to wait so long for a reply. I can’t speak for anyone else, but I work 2 day jobs, and normally help on Just Answer in the evenings. I was at work all day.
Although I can’t be online 24/7, I am on almost every single day -often only getting 3 or 4 hours sleep, due to me spending so much time trying to help others.

If at any point, you feel you can’t work around this schedule, please just let me know, instead of leaving me negative feedback, and I will opt out. But I do have to consider my full time job.

If you are not getting power out, I have uploaded a test for you to do.

Please do test #4, and let me know all the results.

When giving the results, please give me wire numbers, not step numbers.

IE - say "wire 2 to 6 gave 35VAC", not "step 5 gave 35VAC". This makes it much quicker for me to reference and compare the results.

Click here to download the test.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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