Hello, my name is ***** ***** I am going to assist you with this.
I noticed no one else has helped you, so I am going to do my best.
I’m really sorry you had to wait so long for a reply. I can’t speak for anyone else, but I work 2 day jobs, and normally help on Just Answer in the evenings. I was at work all day.
Although I can’t be online 24/7, I am on almost every single day -often only getting 3 or 4 hours sleep, due to me spending so much time trying to help others.
If at any point, you feel you can’t work around this schedule, please just let me know, instead of leaving me negative feedback, and I will opt out. But I do have to consider my full time job.
Is this unit running on LP or NG?
Have you verified fuel is getting to the unit?
Is there a warning light on at the control panel?