Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

I have a whole house generator 17 kw the unit starts on

Customer Question
demand but not getting any...
I have a whole house generator 17 kw the unit starts on demand but not getting any power
Submitted: 11 months ago.Category: Small Engine
Show More
Show Less
Ask Your Own Small Engine Question
Answered in 13 hours by:
9/12/2017
Technician: Hank F., Technician replied 11 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 16,004
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is ***** ***** I am going to assist you with this.

I noticed no one else has helped you, so I am going to do my best.
I’m really sorry you had to wait so long for a reply. I can’t speak for anyone else, but I work 2 day jobs, and normally help on Just Answer in the evenings. I was at work all day.
Although I can’t be online 24/7, I am on almost every single day -often only getting 3 or 4 hours sleep, due to me spending so much time trying to help others.

If at any point, you feel you can’t work around this schedule, please just let me know, instead of leaving me negative feedback, and I will opt out. But I do have to consider my full time job.

What are the model and serial number of your genset?

Which transfer switch do you have?

Ask Your Own Small Engine Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Curtis B. Your Own Question
Curtis B.
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 15,342
15,342 Satisfied Customers
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert

Curtis B. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

15,342 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,927 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

Wayne

Wayne

Engine Rebuilder

2,041 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

< Previous | Next >

Related Small Engine Questions
I have a onan 6500 lp generator in a 1998 newmar motorhome,
I have a onan 6500 lp generator in a 1998 newmar motorhome … read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
My generac generator has about 20 hours on it. The yellow
my generac generator has about 20 hours on it. The yellow light is on and my service person wants to wait until the fall to service it is that a good idea … read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
Generator starts and shuts off read out says low voltage.
generator starts and shuts off read out says low voltage … read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
15 KW LP Generac standby shuts down on exercise start.
15 KW LP Generac standby shuts down on exercise start. Restarts in manual O.K. … read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
I just installed a Honeywell 11 kw generator made by generac
I just installed a Honeywell 11 kw generator made by generac put in the activation code unit started and ran for a couple of minutes but didn't turn power on in the house and code can up underspeed #1… read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
I have a 17 kW generac generator and want to replace the control
I have a 17 kW generac generator and want to replace the control panel. How do I shut off power to the generator?… read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
I have a 17 kW generac generator running natural gas . I need
I have a 17 kW generac generator running natural gas . I need to hook up the battery charger to be ran by the unit itself . Can i just use a jumper wire on the electrical block from the neutral to T1 … read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
I have a Generac 17kw whole house generator. It kept us powered
I have a Generac 17kw whole house generator. It kept us powered for 48 hours during last week's ice storm in PA. However, our florescent lights were dim, our computer battery backups were beeping the … read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
I have a boat with a 23 kw generator. I purchased the boat
I have a boat with a 23 kw generator. I purchased the boat in June 2012. The generator was still under warrantee at the time of purchase. I have spent thousands of $'s with no resolution. When any of … read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
have a 17 kw generator with a automatic transfer switch when
have a 17 kw generator with a automatic transfer switch when utilty power is off generator starts but wont switch transfer switch no power at any time on 194… read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
Generac 14 kw standby gen whole house transfer switch
I am in the process of ordering a Generac 14 kw standby generator. The installer told me that only type of transfer was available for that generator. He only recommended the the 16 CB transfer switch.… read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
someone wants to sell me a onan propane 30k generator for 1000.00,but
someone wants to sell me a onan propane 30k generator for 1000.00,but it needs they say a governor and regulator work 6 cylinder ford motor113c744212 stand by kw 30,kva 37.5 amps104 coutinouse kw 25kv… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I have had a Generac 20 KW unit (# XXXXX) recommended to replace
I have had a Generac 20 KW unit (# XXXXX) recommended to replace my 8 Kw Dayton generator. Two reasons: handle the whole house, although I have no AC, and connect directly into my service entry (rathe… read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
last night we took a close of not direct hit from lightning
last night we took a close of not direct hit from lightning - enough to trip the whole house surge protector. The unit generac 8 kw will not go to standby. If I turn it off manually, there is no power… read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
i installed a generac 17 kw generator and a rts auto transfer
i installed a generac 17 kw generator and a rts auto transfer switch, when we cut the utility power gen starts up runs great , when utility power is restored the gen will not shut off… read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
I have been ask by an owner of a Generac QT06030 60kw Generator
I have been ask by an owner of a Generac QT06030 60kw Generator to service his Generator. As I understand the situation the owner just moved into this home and the Generator came with the house. I am … read more
Hank F.
Hank F.
Technician
16,004 satisfied customers
My guardian has been operating during my current ongoing powr
My guardian has been operating during my current ongoing powr failure for 23 hours. The green LED light is flashing. What does that mean?… read more
J.R.
J.R.
Vocational, Technical or Trade Scho
7,173 satisfied customers
I have a V16 10 kw generator , on my last usage the engine
I have a V16 10 kw generator , on my last usage the engine started to lope had to encreas demand to keep it running ,steady first time in10 yeares of use that it,s done this, it is outside but out of … read more
roger
roger
owner of small engine shop
Vocational, Technical or Trade Scho
350 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x