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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 13581
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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Hank. Our general 20 kw generator worked fine on Wednesday

Customer Question

Good morning Hank. Our general 20 kw generator worked fine on Wednesday and kicked on during its standard test. However, today the power has gone out and it didn't kick on. Upon inspection the light is red and the error message says RPM sense loss
Submitted: 1 month ago.
Category: Small Engine
Expert:  Hank F. replied 1 month ago.

Hello, thank you for requesting me.

What are the model and serial numbers of the genset?

Is the RPM Sense light on steady, or is it flashing?