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Hank. Our general 20 kw generator worked fine on Wednesday…

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Good morning Hank. Our...
Good morning Hank. Our general 20 kw generator worked fine on Wednesday and kicked on during its standard test. However, today the power has gone out and it didn't kick on. Upon inspection the light is red and the error message says RPM sense loss
Submitted: 11 months ago.Category: Small Engine
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Answered in 2 hours by:
9/10/2017
Technician: Hank F., Technician replied 11 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,982
Experience: Certified on Onan and Generac generators
Verified

Hello, thank you for requesting me.

What are the model and serial numbers of the genset?

Is the RPM Sense light on steady, or is it flashing?

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