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Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15274
Experience:  Certified on Onan and Generac generators
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I have a Generac 7550EXL portable generator, and am having

Customer Question

Hello, i have a Generac 7550EXL portable generator, and am having problems keeping it running, it will start ok, but only runs for about 5-10 seconds, will start up again but will shut off after aw short time
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: yes, have removed the carburator and thouroughly cleaned it, but the same problem remains
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: i have changed the fuel petcock to a 1/4" ball valve, and have good fuel flow
Submitted: 1 month ago.
Category: Small Engine
Expert:  Hank F. replied 1 month ago.

Hello, my name is ***** ***** I am going to assist you with this.

While running, is the engine running smoothly, or is it surging?

Customer: replied 1 month ago.
running smoothly, occassionally surging
Customer: replied 1 month ago.
i prefer to text
Expert:  Hank F. replied 1 month ago.

The surging is caused by a partial restriction in the carburetor.

If it has already been cleaned, then it has gone bad, and will need to be replaced.

Customer: replied 1 month ago.
im having issues with this contact, please cancel my order and refund my money