How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Hank F. Your Own Question
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15267
Experience:  Certified on Onan and Generac generators
Type Your Small Engine Question Here...
Hank F. is online now
A new question is answered every 9 seconds

I have a kenowa tools 4500E generator that I got probably 10

This answer was rated:

i have a kenowa tools 4500E generator that I got probably 10 to 12 years ago and am trying to get it fired up and getting no luck. Have put a new spark plug in it, has oil and gas but no spark or any indication of wanting to start!
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: Put fuel in the tank today and opened the fuel valve
JA: Do you plan on doing the work yourself?
Customer: Depends on what needs to be done?
JA: Anything else we should know to help you best?
Customer: cannot think of anything

Hello, my name is ***** ***** I am going to assist you with this.

First, lets see if you are getting fire to the plug.

To check for spark, remove the spark plug wire from the spark plug.
Remove the spark plug from the cylinder.
Attach the spark plug wire to the spark plug.
Using insulated tools so you do not get shocked, hold the base of the plug to the bare metal of the engine.
Crank the engine and observe the plug for spark. There should be a bright blue spark jumping the gap of the spark plug.

Is there spark present?

Customer: replied 1 month ago.
There is no spark!


First. make sure your oil level is good.

If it is, look at the side of your engine, near the oil fill.

There is a small device with either a yellow or black wire attached to it. Unplug that wire, and check for spark again.

If you have spark now, that switch is bad. It is an oil level switch.

If you still do not have spark, remove the green wire from the back of your on/off switch, and test for spark again. IF you now have spark, that switch is bad.

If you still do not have spark, your coil is bad.

Was this what you wanted to know?

Was this what you wanted to know?

Hello, was this what you wanted to know?

Hank F. and 4 other Small Engine Specialists are ready to help you