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My generator locked up. Troy bilt 8000. The fly wheel turns…

Customer Question
My generator locked up ...

My generator locked up

Mechanic's Assistant: What's the make and model of the generator? And can you guesstimate how old it is?

Troy bilt 8000

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes

Mechanic's Assistant: Anything else we should know to help you best?

Yes, The fly wheel turns 3/4 turn both ways

Submitted: 11 months ago.Category: Small Engine
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Answered in 1 minute by:
9/8/2017
Technician: EricFromCT,
 replied 11 months ago
EricFromCT
Category: Small Engine
Satisfied Customers: 4,785
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Hi. Welcome to chat! My name is ***** ***** I am currently a factory dealer auto mechanic. I will attempt to assist you with your concern today.

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Technician: EricFromCT,
 replied 11 months ago

If the motor can not spin a full revolution then the connecting rod has come apart and is jamming the engine. You need a new engine or have this one rebuilt if the cylinder is savable.

Please note that customer satisfaction is my number one goal and rating this chat session 3 or more stars will keep the chat open for further follow up questions you may have. Click here for an example of how to rate . Also we can respond in this chat back and forth many times. I may be offline when you respond but I will promptly reply when I return.

Thank you for rating my assistance and for using Just Answer.

Ask Your Own Small Engine Question
Technician: EricFromCT,
 replied 11 months ago

Thank you for viewing my response.

Just checking in to see how you are doing and if you have made progress or need more info. If so just respond back. Otherwise please take a quick moment to rate my assistance. Thank you.

Please note that customer satisfaction is my number one goal and rating this chat session 3 or more stars will keep the chat open for further follow up questions you may have. Click here for an example of how to rate . Also we can respond in this chat back and forth many times. I may be offline when you respond but I will promptly reply when I return.

Thank you for rating my assistance and for using Just Answer.

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