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My Kohler 15 KVA generator got struck by lightening and is…

Customer Question
My Kohler 15 KVA...

My Kohler 15 KVA generator got struck by lightening and is no producing 139 VAC instead of 115 VAC

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

5 Days

Mechanic's Assistant: Do you plan on doing the work yourself?

I replaced the regulator with no change in voltage

Mechanic's Assistant: Anything else we should know to help you best?

I am trying to fix it myself

Submitted: 11 months ago.Category: Small Engine
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Answered in 10 minutes by:
9/8/2017
Technician: terrypeterman,
 replied 11 months ago
terrypeterman
Category: Small Engine
Satisfied Customers: 21
Verified

Hello, thanks for using Just Answer. This is Terry here. Does your generator put out 230V as well? Have you checked line to line, line to neutral and ground?

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Customer reply replied 11 months ago
it normaly produces 230 volts but that has increased to almost 280vac
Customer reply replied 11 months ago
my phone does not work well
Customer reply replied 11 months ago
it is best if I call you using my magic Jack
I have no cell service
Customer reply replied 11 months ago
I am getting the high voltage at the Generator and had to reduce the RPM to make the voltage and Frequency fall
Technician: Hank F., Technician replied 11 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,993
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is ***** ***** I am going to try and assist you with this.

What is the model number of the genset?

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Customer reply replied 11 months ago
15Roy
serial #(###) ###-####
Technician: Hank F., Technician replied 11 months ago

Sorry, that is a diesel unit, and one that I am not at all familiar with.

I will opt out of this question. Perhaps someone else may be able to help you.

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Technician: ,  replied 11 months ago
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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