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My Poulan Pro 500EX will not move forward or backwards. Not.

My Poulan Pro 500EX...

My Poulan Pro 500EX will not move forward or backwards.

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

Not long. Mowed my yard four days ago without any problems. Today I turned it on, everything seemed normal, but it wouldn't move.

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes, if possible

Mechanic's Assistant: Anything else we should know to help you best?

The mower also won't move when being manually pushed.

Mechanic's Assistant: What's the make and model of the mower? And can you guesstimate how old it is?

Poulan Pro 500EX, 2009ish?

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Answered in 16 minutes by:
8/20/2017
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 31,466
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert
Verified

Welcome to JUST ANSWER small engines, let me try to help you !! I don't know it all, but maybe together we can get you a satisfactory answer!

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Is the drive belt from the engine to the top of the transmission turning when engine is running, viewed from under the fender.

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Customer reply replied 11 months ago
Both belts are moving and all pullies seem to be ok.

When you select forward or reverse, does the engine seem to lug down? You say it will not free wheel when rod is pulled? Sounds like the brake is stuck on. Follow the brake rod to the disc brake caliper on the side of the transmission and loosen the two bolts holding the caliper, then tap on the brake to release it. If that works, WD40 the brake parts, and retighten the bolts.

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Customer reply replied 11 months ago
Wow. Now I feel dumb. Thought I checked the break, but only checked linkage. Thanks a lot.

thank you! Please rate using the 5 star rating system to close the question and get me credit!

Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 31,466
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert
Verified
Curtis B. and 87 other Small Engine Specialists are ready to help you
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thanks!

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