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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 13581
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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We can't get the generator to start and when we finally do

Customer Question

We can't get the generator to start and when we finally do it only runs for a maximum of 30 minutes.
Submitted: 2 months ago.
Category: Small Engine
Expert:  Hank F. replied 2 months ago.

Hello, my name is ***** ***** I am going to assist you with this.

What are the brand, model and serial number of the genset?

Customer: replied 2 months ago.
LOL, I can send that to you tomorrow morning, we are driving over nite. Is that ok?
Expert:  Hank F. replied 2 months ago.

That will be fine.

I work 2 day jobs, and help on Just Answer in the evenings. Sometimes at work, if things are going good, I can take a few questions during my breaks.

I will be at work in the morning, and will not be able to reply to you immediately, but I will reply as soon as I possibly can.

Customer: replied 2 months ago.
No worries. It's the original to the rv. It's a 2004 onan 4000. That's all I know. Where do I find the serial number at?
Expert:  Hank F. replied 2 months ago.
Both the model and setial number are on a tag on the genset b
Customer: replied 2 months ago.
Ok, I'll get them for you. Thank you!!
Expert:  Hank F. replied 2 months ago.
Ok
Expert:  Hank F. replied 2 months ago.

Did you get the model and serial numbers yet?

Customer: replied 2 months ago.
No it's beeen too hot, I can on Saturday
Expert:  Hank F. replied 2 months ago.

Ok.