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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 13581
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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I have a honeywell 5500 generator and the motor needs

Customer Question

I have a honeywell 5500 generator and the motor needs replaced. How much for a new one ? Would I be better off getting a whole new generator?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: The engine has a loud knock and runs very rough for about 10 sec. Mechanic does not know with out tearing engine apart. Unit is at least 15 years old.
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: Not sure about thermostat. No oil filter on 5500
JA: Do you plan on doing the work yourself?
Customer: no
JA: Anything else we should know to help you best?
Customer: No
Submitted: 2 months ago.
Category: Small Engine
Customer: replied 2 months ago.
can you give me an estimated price on new engine?
Expert:  Hank F. replied 2 months ago.

Hello, my name is ***** ***** I am going to assist you with this.

What are the model and serial numbers of the genset?

Which brand and model engine is on it?

Customer: replied 2 months ago.
Honeywell 5500. 337 cc engine. Won't be able to get serial number til end of week. Haven't found serial tag stamp on engine yet.
Expert:  Hank F. replied 2 months ago.
Honeywell doesn't make their own engines.
Customer: replied 2 months ago.
Ok. Guess you cannot help me
Expert:  Hank F. replied 2 months ago.

I didn't say I couldn't help you.

I asked for moddl and serial number of the genset, as well as brand and model of the engine.

You replied "Honeywell 5000". That is not a model number, nor a brand of engine.

Customer: replied 2 months ago.
Model 5500 not 5000. My mistake. The engine is at the mechanic and he is out of shop till thurs so I can't get the info you need.Engine size is 337 cc. My experience overhauling small engines is not good. I don't do the overhauling myself. I thought Honeywell might know the engine size and cost for the 5500. Thanks
Expert:  Hank F. replied 2 months ago.
Which model 5500 is this? HW5500? GL5500? GP5500?
Customer: replied 2 months ago.
Only 5500 on front of engine. No letters before or after. If they are on the id tag I won't get that until friday.
Customer: replied 2 months ago.
Thanks. bye
Expert:  Hank F. replied 2 months ago.