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I bought a troy bilt pony in 4/14, now all of a sudden the…

Customer Question
I bought a troy...

I bought a troy bilt pony in 4/14, now all of a sudden the battery won't stay charged.just put another battery in it today, it mowed my front yard and got to the back battery was dead.

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

I month

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes

Mechanic's Assistant: Anything else we should know to help you best?

I bought a battery from you 4months ago and you won't replace it so I bought a new one today and run it once and it is dead

Submitted: 11 months ago.Category: Small Engine
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Answered in 10 minutes by:
7/30/2017
Technician: JON, Small Engine Technician replied 11 months ago
JON
JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1,852
Experience: Certified Small Engine Technician
Verified

Hi, my name is***** me review the issue, and I will be more than happy to help resolve it as quickly as possible. I will return in under 5 minutes

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Technician: JON, Small Engine Technician replied 11 months ago

Sounds like the charging system is not working properly. charge battery and start machine and then test the voltage at the battery.

It could just be a loose wire. once machine is running, test the regulator for voltage also to see if power is getting to the regulator

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Technician: JON, Small Engine Technician replied 11 months ago

I see question is still open and unrated. Please, let me know if you need anything else as I am here for you. Please remember to RATE me as I strive to be the BEST, ***** ***** ratings help me to achieve this. 5 STAR RATING IS MY GOAL

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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