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JD D100 won't start. Think it's not in nuetral. Pulled lever…

Customer Question
JD D100 won't start...

JD D100 won't start. Think it's not in nuetral. Pulled lever in back but wheels are still stuck. any Ideas

Mechanic's Assistant: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?

It's not turning over. Nothing is happening becasue it's not in nuetral

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes

Mechanic's Assistant: Anything else we should know to help you best?

Any ideas on how to get it into nuetral

Submitted: 11 months ago.Category: Small Engine
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Answered in 34 minutes by:
7/29/2017
Technician: Donald, Small Engine Technician replied 11 months ago
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 2,502
Experience: I have 25+ years of experience repairing 2 & 4 cycle engines
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Hello. Thank you for choosing Just Answer. My name is***** will be happy to assist you.

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Technician: Donald, Small Engine Technician replied 11 months ago

Are you saying that when you turn your key, to start your engine, nothing happens? Not even a click?

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Customer reply replied 11 months ago
a click. This is my neighbors JD. It has happened several times. The little pulley in the back isn't working. Wheels are locked. I can tell it's not in nuetral but can't figure out how to get it in nuetral.
Technician: Donald, Small Engine Technician replied 11 months ago

Thanks for your response. Check to make sure your bypass/roll rod is still attached to the bypass lever on your transmission.

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Customer reply replied 11 months ago
it is. I can see it move the bypass lever but the wheels are still locked.
Technician: Donald, Small Engine Technician replied 11 months ago

This is an indication that your brakes are locked, although your brake pedal is fully releasing.

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Technician: Donald, Small Engine Technician replied 11 months ago

This should not prevent your engine from starting.

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Technician: Donald, Small Engine Technician replied 11 months ago

Are you familiar with using a screwdriver to jump across your solenoid posts?

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Customer reply replied 11 months ago
I thought it had to be in neutral for the engine to start?
Customer reply replied 11 months ago
solenoid posts at starter?
Technician: Donald, Small Engine Technician replied 11 months ago

Yes, at starter.

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Technician: Donald, Small Engine Technician replied 11 months ago

Do you have a shift lever, or a pedal to use to drive your mower?

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Customer reply replied 11 months ago
There is a shift lever on the right side of the mower.
Customer reply replied 11 months ago
Forward neutral and reverse. New Style JD D100
Technician: Donald, Small Engine Technician replied 11 months ago

As long as your shift lever is in neutral position, your mower should still start, even if your mower will not roll.

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Technician: Donald, Small Engine Technician replied 11 months ago

Have you checked to see if your battery is fully charged?

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Customer reply replied 11 months ago
I can force it into the neutral position but it seems to really be in reverse.
Customer reply replied 11 months ago
the battery is 12.5 volts
Technician: Donald, Small Engine Technician replied 11 months ago

Can you try using a screwdriver to jump across your solenoid post, to see if your engine will spin?

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Customer reply replied 11 months ago
ok. I will try that and let you know. I'm not with the mower now.
Technician: Donald, Small Engine Technician replied 11 months ago

Thanks! We can continue from here.

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