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Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15278
Experience:  Certified on Onan and Generac generators
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My Generator is a year old and it stopped running the weekly

Customer Question

My Generator is a year old and it stopped running the weekly test. there is a red light on that says overcranked
JA: What's the make and model of the generator? And can you guesstimate how old it is?
Customer: It is Generac and I purchased it about this time last year. I am not at home so I done know the model I will call my husband to see if he can get it for me.
JA: Do you plan on doing the work yourself?
Customer: Only if it requires pushing buttons.
JA: Anything else we should know to help you best?
Customer: I purchase this from a man in Cabot Arkansas and he will not answer his phone. Is there a Service man close to El Paso Arkansas
Submitted: 3 months ago.
Category: Small Engine
Expert:  Hank F. replied 3 months ago.
Hello, my name is ***** ***** I am going to assist you with this.
To find your local authorized service centers, go to and click on the "Sales and Service" link at the top of the page.
Expert:  Hank F. replied 2 months ago.

Do you still need help with this?