Small Engine Troubleshooting Problems? Ask a Mechanic Now.
Hello, my name is ***** ***** I am going to assist you with this.
What are the brand, model and serial numbers of the genset?
Can you describe this noise in a little more detail?
What is the brand of the genset?
Can you describe this noise in a bit more detail?
So what you are hearing is a single loud clack as you set the switch to MANUAL?
The starter is not spinning at all?
The first thing you need to do is to pull the starter and bench test it, or have it tested.
While you have the starter out, also bar the engine to see if it is seized.
For billing issues, you need to contact customer service.