How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Curtis B. Your Own Question
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 28349
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
Type Your Small Engine Question Here...
Curtis B. is online now
A new question is answered every 9 seconds

I have 2011 troybilt xp and it will not start. I have

Customer Question

I have 2011 troybilt xp and it will not start. I have replaced battery and solenoid.. it ran out of gas while mowing and since then nothing. No po wer no crank .norhing.
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: Fuel in tank and fuel clean shut off open.
JA: Do you plan on doing the work yourself?
Customer: Yes. I feel it might be pto switch or other switches?
JA: Anything else we should know to help you best?
Customer: It does nothing wgen you turn key. It worked fine till it ran out of gas while moving. Whith the pto down and blades running did it mess these switches up?
Submitted: 4 months ago.
Category: Small Engine
Expert:  Curtis B. replied 4 months ago.

Welcome to JUST ANSWER small engines, let me try to help you !! I don't know it all, but maybe together we can get you a satisfactory answer!

Expert:  Curtis B. replied 4 months ago.

Have you checked the single fuse for the ignition system? Located near the starter solenoid , will be on the smaller wire coming off the same terminal of the solenoid as the positive battery cable, goes to fuse and to keyswitch. You did not damage the switches. If fuse is ok, do you have a voltmeter to check for voltage at keyswitch?

Expert:  Curtis B. replied 4 months ago.

Did you see my response?