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Ask JON Your Own Question
JON
JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1214
Experience:  Certified Small Engine Technician
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My Craftsman lawn mower modelnot moving forward or

Customer Question

my Craftsman lawn mower model###-##-####not moving forward or reversing. Everything else works. What is te problem?
JA: What's the make and model of the mower? And can you guesstimate how old it is?
Customer: Craftsman. Model###-##-#### Manufactured in February 2014
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 4 months ago.
Category: Small Engine
Expert:  JON replied 4 months ago.
First thing to check is the drive belt. Look under machine and make sure the Belt is in one piece and around all pulleys
Customer: replied 4 months ago.
let me go check. There was some smoke and burning rubber smell right before the problem started.
Customer: replied 4 months ago.
Yup. The Drive Belt is gone. Looks like something cut right through it
Expert:  JON replied 4 months ago.
One moment and I will send you the proper part number of the belt that needs replaced