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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 13581
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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Motor wont fire. we have a spark on both plugs, the fuel

Customer Question

motor wont fire. we have a spark on both plugs, the fuel pump is good, the two fuses on the right hand side under the seat are good, it cranks, just wont start?
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: yes, good fuel and the valve is open
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no I think I have covered everything
Submitted: 8 months ago.
Category: Small Engine
Expert:  Donald replied 8 months ago.

Hello. Thank you for choosing Just Answer. My name is***** will be happy to assist you.

Expert:  Donald replied 8 months ago.

What brand is your engine?

Customer: replied 8 months ago.
Kawasaki kai19.0
Customer: replied 8 months ago.
Dont want phone call
Customer: replied 8 months ago.
any body there?
Expert:  Donald replied 8 months ago.

I'm back with you. Thanks for your response. How long has it been since your engine last started up and performed to your satisfaction?

Expert:  Donald replied 8 months ago.

The phone call is not needed.

Customer: replied 8 months ago.
About 6 weeks
Expert:  Donald replied 8 months ago.

6 weeks ago, did you shut your engine off, or did you engine shut off on its own?

Customer: replied 8 months ago.
I shut it off.
Expert:  Donald replied 8 months ago.

I would like for you to try something for me.

Customer: replied 8 months ago.
Ok
Expert:  Donald replied 8 months ago.

If you have some carburetor cleaner in a can, or starting fluid, spray a small burst directly into your carburetor, to see if your engine will start up and run briefly. If you do not have carburetor cleaner in a can, or starting fluid, remove your spark plug and pour about a teaspoon of gas directly into your spark plug hole, re-install your spark plug, then try starting your engine.

Customer: replied 8 months ago.
Ok,
Expert:  Donald replied 8 months ago.

Thank you.

Expert:  Donald replied 8 months ago.

Also, check the fuel shut off solenoid on your carburetor.

Expert:  Donald replied 8 months ago.

Your fuel shut off solenoid should click each time you cycle your ignition switch on and off. It has a spring loaded plunger that must retract, when your ignition switch is on, to allow fuel to flow within your carburetor. Sometimes this part will fail either before, or after it reaches full operating temperature.

Customer: replied 8 months ago.
I cant do this right now i have an appointment to attend. My apologies
Expert:  Donald replied 8 months ago.

No problem. I will be here later. Take your time.

Customer: replied 8 months ago.
Thankyou.
Expert:  Donald replied 8 months ago.

You are very welcome!