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Curtis, I have a model #3314 / 14" saw. It doesn't see much

Customer Question
Hi Curtis, I have a...
Hi Curtis, I have a model #3314 / 14" saw. It doesn't see much use, just trimming branches once in a while.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: about two years. The second step in prepping to start the saw, pull the chord 5 times, i believe, is a problem. The pull chord does not respond smoothly, but only about 1/2 way and jerky. Ideas?
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: It was. just put in new fuel.
JA: Do you plan on doing the work yourself?
Customer: I'd like to. My Son-in-law lent it to me when he moved away. We are driving down to meet with them over the holiday, and I wanted to give it back.....but working!
JA: Anything else we should know to help you best?
Customer: Why the jerky rope pull. It did that once before when I first got it. the Hand brake is off, primed the gas, tried to pull and Nada
Submitted: 11 months ago.Category: Small Engine
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Answered in 7 minutes by:
12/20/2016
Technician: Donald, Small Engine Technician replied 11 months ago
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 2,215
Experience: I have 25+ years of experience repairing 2 & 4 cycle engines
Verified

Hello. Thank you for choosing Just Answer. My name is***** will be happy to assist you.

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Technician: Donald, Small Engine Technician replied 11 months ago

Curtis is not online at the moment. If you like, you can continue to wait for Curtis, or I can do my best to assist you?

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Customer reply replied 11 months ago
My Poulon 14" / model 3314 has a jerky pull on the pull rope. It has been dormant for lack of use and after cleaning it, wanted to start it up. No can do
Technician: Donald, Small Engine Technician replied 11 months ago

Thanks for this information. Please take a look at the diagram below.

Diagram - Click Here

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Technician: Donald, Small Engine Technician replied 11 months ago

Until recently, how long has it been since you last pulled your rope?

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Customer reply replied 11 months ago
Okay. I ave looked at it
Customer reply replied 11 months ago
Probably 5-6 mos.
Technician: Donald, Small Engine Technician replied 11 months ago

Thanks for your response. In the diagram, #23 is your Plastic Pull Starter.

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Customer reply replied 11 months ago
Okay. I'm looking at it.
Technician: Donald, Small Engine Technician replied 11 months ago

If your Plastic Pull Starter is worn, this can cause a jerky feeling as you pull your rope, due to your Pull Starter slipping inside the pawls on your flywheel ...

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Technician: Donald, Small Engine Technician replied 11 months ago

Another possibility ....

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Customer reply replied 11 months ago
Sounds like it is something I should attempt. Is there a Poulon repair service in San Luis Obispo, CA? That's where I'm headed to
Customer reply replied 11 months ago
I should NOT attempt
Technician: Donald, Small Engine Technician replied 11 months ago

The pawls on your flywheel could be sticking. I can check for a Poulan Dealer in San Luis. Do you know the zip code for that area?

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Technician: Donald, Small Engine Technician replied 11 months ago

I understood you ...

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Customer reply replied 11 months ago
93422. I'd have it repaired here in Oregon, but we're leaving Friday
Technician: Donald, Small Engine Technician replied 11 months ago

No problem. I will check for you. Due to the holidays, your local shop in Oregon probably could not have your saw ready prior to your trip.

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Technician: Donald, Small Engine Technician replied 11 months ago
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Customer reply replied 11 months ago
I agree with you. That's why I'm interested in the SLO County loation
Technician: Donald, Small Engine Technician replied 11 months ago

Check the list in the link above. Let's see if any of the repair centers are near your destination.

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Customer reply replied 11 months ago
Will do. Thank you Curtis.
Any idea what the repair would cost?
Technician: Donald, Small Engine Technician replied 11 months ago

You are very welcome! I am Donald. Curtis is offline at the moment. The cost will vary from shop to shop. I would guess $50.00 or less.

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Technician: Donald, Small Engine Technician replied 11 months ago

I just checked and the Pull Starter is no longer available, so let's hope that our problem is a lack of lubrication issue.

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Customer reply replied 11 months ago
Oops, my bad Donald. Apologies.
Thanks for the estimate also. I'll take it from hee
Technician: Donald, Small Engine Technician replied 11 months ago

No problem. Very good! I do hope all goes well for you. Be safe during your travels.

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Customer reply replied 11 months ago
Thanks. Is saying "Merry Christmas" okay with you?
Technician: Donald, Small Engine Technician replied 11 months ago

Absolutely! I grew up saying it and hearing it. I wish you and your family a Merry Christmas as well!

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Customer reply replied 11 months ago
a Happy New Year!
Technician: Donald, Small Engine Technician replied 11 months ago

Awesome!

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Technician: Donald, Small Engine Technician replied 11 months ago

Thank you again for choosing Just Answer. My goal is to always offer total satisfaction. If you feel that my services have been helpful to you, please take a moment to rate my services.

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Donald
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 2,215
2,215 Satisfied Customers
Experience: I have 25+ years of experience repairing 2 & 4 cycle engines

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