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Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15006
Experience:  Certified on Onan and Generac generators
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I have a 20kw generac throwing a code 1900, week or 2, if

Customer Question

I have a 20kw generac throwing a code 1900
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: week or 2
JA: Do you plan on doing the work yourself?
Customer: if possible- had the panel go out a couple of weeks ago-had it servced by authorized dealer- now its throwing this code- it is approx. 1.5 yrs old
JA: Anything else we should know to help you best?
Customer: not that I know
Submitted: 10 months ago.
Category: Small Engine
Expert:  Hank F. replied 9 months ago.

Code 1900 is Prolonged Under Voltage. This could turn out to be a very exepnsive repair. IF your unit is only 1-1/2 years old, it is still under warranty.

The best course of action for you would be to contact an authorized Generac repair facility, and have this repaired under warranty.

If you attempt to work on this yourself, you will void your warranty, and will be responsible for the cost of any parts needed.