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JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1352
Experience:  Certified Small Engine Technician
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I have a Craftsman 54 in. Complete Start Turn Tight garden

Customer Question

I have a Craftsman 54 in. Complete Start Turn Tight garden tractor riding lawn mower Model # 28861X with the SmartSwitch keyless ignition. It worked fine for one year, now it fails to work. I ordered a replacement switch, but it has the same behavior, which points to a wiring issue somewhere in the mower. I also tried resetting the SmartSwitch with the(###) ###-####code, but that didn't help.Here's what happens:
2.Press it, blinks blue
3.Enter security code
4.Blinks green
5.Press green button to start
6.All buttons blink 6 times, does not start
7.Back to blinking greenDoes the 6 blinks mean something?Any idea how to troubleshoot this?
Fuse is good
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: yes, there is fuel
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: Ignition Flashes and won't try to start
Submitted: 11 months ago.
Category: Small Engine
Expert:  JON replied 11 months ago.

Hi, my name is ***** ***** me review the issue, and I will be more than happy to help resolve it as quickly as possible.

Expert:  JON replied 11 months ago.

Has this issue been resolved already or are you still needing assistance?

Customer: replied 11 months ago.
Still waiting for answer for repair.
Customer: replied 11 months ago.
Still waiting for an answer
Customer: replied 11 months ago.
Getting to the point where I think this is a total scam.Please answer my question on how to repair my tractor!