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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 13581
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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How do I correct the overspeed rpm fault as described? Just

Customer Question

How do I correct the overspeed rpm fault as described?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just in the last week. The generator has 9.2 hours recorded and I had just changed the oil and air filter. the problem did not occur before that?
JA: What's the make and model of the generator? And can you guesstimate how old it is?
Customer: Make is Generac 8kw. New and installed by a licensed electrician with previous experience installing generators.
JA: Do you plan on doing the work yourself?
Customer: If possible but will employ the same electrician who installed it.
JA: Anything else we should know to help you best?
Customer: Maybe the screen indicted that a firmware update is available, but being totally inexperienced I did not know how to update.
Submitted: 9 months ago.
Category: Small Engine
Expert:  Hank F. replied 9 months ago.

What are the model and serial numbers of the genset?