How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Curtis B. Your Own Question
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 28897
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
Type Your Small Engine Question Here...
Curtis B. is online now
A new question is answered every 9 seconds

My EZGO golf cart is not running. My kids accidentally ran

Customer Question

Hi, my EZGO golf cart is not running. My kids accidentally ran into a tree. There is no physical damage to the golf cart, but it stops running. Right after the crash, golf cart was running slow, then eventually stalled. The batteries were shifted out-of positions, and key turn popped out of place. Visually everything looks fine with all wires are still connected. The key lock seems to turn at more positions than just on and off. Reverse doesn't beep like it used to. Head lights turn on and the battery charger indicator shows 75% charge. How should i look to see why it's not running. Thank you
Submitted: 1 year ago.
Category: Small Engine
Expert:  Curtis B. replied 1 year ago.

Welcome to JUST ANSWER small engines, let me try to help you !! I don't know it all, but maybe together we can get you a satisfactory answer!

Expert:  Curtis B. replied 1 year ago.

If you plug in the charger does it show to charge? This is test for the primary battery circuit.

Customer: replied 1 year ago.
I think it does. I plugged it in and the little green light next to the plug in is blinking, an usual indication I take as it's charging. However, my charge indicator on the golf cart is also blinking. I don't remember it has done that before. I still can't get it to run after 3 hours of charging.
Expert:  Curtis B. replied 1 year ago.

Do you have a voltmeter? To check the battery pack voltage? I'm thinking you have broken a cable in the primary circuit, the wires from the charger port , to the battery pack, through the battery pack, back to the charger port. Do you hear the solenoid click when you press on the pedal? Check each cable by pulling on it and see if it may not be making a solid connection at batteries and solenoid.

Expert:  Curtis B. replied 1 year ago.

You mention key switch, I wonder if wires may have been broken at the keyswich?

Customer: replied 1 year ago.
The wires seem fine at the switch. I wonder if the switch is broken. Can i take the back wires and contact them together to by pass the switch? That won't cause a problem, will it?
Expert:  Curtis B. replied 1 year ago.

Yes, that would bypass switch for test.

Expert:  Curtis B. replied 1 year ago.

See the link below, the keyswitch gets power from the charger port. If the reed switch does not close when charger s unplugged, no voltage gets to the key, so no voltage goes to the solenoid to close it.

Customer: replied 1 year ago.
Will that also cause batteries not charging? Because my battery charge level indicator blinks when I plugged in the charger. Thanks
Expert:  Curtis B. replied 1 year ago.

No, the keyswitch only affects the running of the cart. If the charger is faulting, then you have problem with the primary cable circuit. The wires from charger plug, to the battery pack, each battery and cable , back to the charger wires.