How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Curtis B. Your Own Question
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 28894
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
Type Your Small Engine Question Here...
Curtis B. is online now
A new question is answered every 9 seconds

I have a tb465ss that won't start. yes, new sparkplug, no, I

Customer Question

JA: Hello. How can we be of help?
Customer: I have a tb465ss that won't start.
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: yes
JA: What happened just before this problem started? What troubleshooting have you tried?
Customer: new sparkplug
JA: Anything else you want the engine expert to know before I connect you?
Customer: no, I but I am not a mechanic, so I don't have any special tools
Submitted: 1 year ago.
Category: Small Engine
Customer: replied 1 year ago.
Hi, I have been trying to troubleshoot starting this weed eater. I haven't used it in about 5 years, so has been dormant. Gas tank was empty, so I filled it up again. I replaced the spark plug because there were some black marks on the end.
Customer: replied 1 year ago.
added picture of old spark plug.
This was replaced with a FirstFire-19.
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
My telephone number is(###) ###-####
Expert:  Curtis B. replied 1 year ago.

Take spark plug out, and put a small amount of fuel direct into the spark plug hole, and reinstall the spark plug, Now try to start engine without using the choke. If it fires and tries to run, your carburetor is plugged from deposits, caused by the old fule left in unit.