How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vince O. Your Own Question
Vince O.
Vince O., Small Engine Technician
Category: Small Engine
Satisfied Customers: 2835
Experience:  Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers
Type Your Small Engine Question Here...
Vince O. is online now
A new question is answered every 9 seconds

I have the 25cc PP engine that accepts the 1000E edger and

Customer Question

I have the 25cc PP engine that accepts the 1000E edger and the 125 trimmer head. When I attempt to attach either attachment to the powered end of the shaft, it will not advance far enough to completely!
Submitted: 12 months ago.
Category: Small Engine
Expert:  JON replied 12 months ago.
Sounds like one of the shafts may be damaged, as I would say upper since it happens with both attachments. It could also just not be lining up correctly. Check the upper shaft for any damage
Customer: replied 12 months ago.
I was able to determine this myself before contacting the tech. What needs to be done to correct it...there is no visible shaft or coupler damage...the upper metal shaft inserts partially into the plastic female coupler on the lower shaft. There is no obstacle in the coupler....
Expert:  JON replied 12 months ago.

If the shaft part on your machine Square looking or Splined

Expert:  JON replied 12 months ago.

Try twisting the shafts together as if there is no visible damage it may just be a tight fit into the plastic due to heat shrinkage of the shaft

Customer: replied 11 months ago.
The shaft is square. The shafts are too far down the tubular shaft to twist....they rotate freely. I thought heat causes expansion.....
Expert:  JON replied 11 months ago.

I was meaning twist the head or blade so that it rotates the shaft while trying to insert them together. they also have a little room to move up/down side/side, and sometimes you have to twist the heads to get it lined up just right. I have had this issue many times and had to do this. If they still do not go together, it is a sign that the shaft is worn, has a damaged spot.

Customer: replied 11 months ago.
I did that prior to contacting change....
Expert:  JON replied 11 months ago.

I will OPT OUT and maybe another expert can help you in this matter then. Please do not respond as it will lock me back to the question and another expert will not see the question.

Expert:  Vince O. replied 11 months ago.

Hello, does the upper shaft spin freely? Insert a screwdriver into the coupler and spin it. Sometimes the upper shaft moves downward and comes out of the clutch drum or the clutch breaks.

Customer: replied 11 months ago.
Thanks but i am out of time to fix it...will take to shop Monday for repair...please ensure that i incur no charges here...will be in touch if another issue arises