How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Curtis B. Your Own Question
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 13581
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
Type Your Small Engine Question Here...
Curtis B. is online now
A new question is answered every 9 seconds

I have an eu6500 generator that will start but run rough and

Customer Question

I have an eu6500 generator that will start but run rough and shut down after about 15 seconds. It is showing an error code of E21.
Submitted: 1 year ago.
Category: Small Engine
Expert:  JON replied 1 year ago.

Check rubber strap on the Battery and also check air filter

Customer: replied 1 year ago.
Not sure of the function of the rubber strap.other than hold battery stable. need to be wrapped and connected.
Air filter is clean. Will try the battery strap and let you know.
Expert:  JON replied 1 year ago.

make sure it is not blocking air intake if it is off or loose