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Hank, I have a 15000 watt generac ultra source, engine id…

Customer Question
Hi Hank, I have...

Hi Hank, I have a 15000 watt generac ultra source, engine id is OE6221. I have no spark unless I disconnect the kill wires. I Can get it running but have no electric throttle and the generator is not putting out anything, It kicks in every once in a while and everything works except the kill switch, but not often. Are all of these problems related?

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

Not really. That's all I know about it.

Submitted: 2 years ago.Category: Small Engine
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Customer reply replied 2 years ago
Why am I not getting a response after I paid for my question? It's been 24 hours now and I will take a different route if no one has an answer for me as I need to get this generator running. Thanks.
Answered in 1 day by:
4/8/2016
Technician: Hank F., Technician replied 2 years ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,979
Experience: Certified on Onan and Generac generators
Verified
There are a few things that this can be. What are the model and serial numbers?
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Customer reply replied 2 years ago
S/N(###) ###-####OE6221 1st 01144
Technician: Hank F., Technician replied 2 years ago
I have no idea what those numbers are, but they do not come up in the system at all.I will opt out.
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Customer reply replied 2 years ago
What do you mean you will opt out? I looked at a forum with you and another guy with the exact same problem and he gave you the same numbers. instead of "opting" out why don't we figure out what might be wrong with s/n as its f**king hard to see because it's a generator and hasn't spent it's life inside. Why don't we try s/n(###) ###-####
Customer reply replied 2 years ago
If someone tells me what other info I can provide to make this easier I will.
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