Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

I have an onan emerald gold 5500 has about 60 hrs on it,

Customer Question
2008 model. I prime...
I have an onan emerald gold 5500 has about 60 hrs on it, 2008 model. I prime it, then crank it and it runs about 3-4 seconds and it kills itself, light flashes 3 times and 3 times. What is it telling me by the code flashing. It either killing itself by cutting ignition off and or fuel shutoff on the carb. Thanks
Submitted: 2 years ago.Category: Small Engine
Show More
Show Less
Ask Your Own Small Engine Question
Answered in 23 hours by:
3/3/2016
Technician: Hank F., Technician replied 2 years ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,719
Experience: Certified on Onan and Generac generators
Verified

You didn't state the model number, but I am assuming this is in the HGJ series of gensets.

A code 3 on this unit is merely a service indicator. It means that the controller has detected a problem and set a fault code in the controller.

What ever code has been set will determine what shut the genset down.

Ask Your Own Small Engine Question
Customer reply replied 2 years ago
It is an Onan Marqis Gold
Model: 5.5HGJAB-1038D
S/N H070089035
Customer reply replied 2 years ago
How do u tell what code keeps shutting the gen set down? It blinks 3 times once it shuts down
Technician: Hank F., Technician replied 2 years ago

Yup, an HGJ series, just as I suspected.

What is the actual fault code you are getting?

Go to the genset and use the switch on the set itself.
Press 'Stop' 3 times within 5 seconds. The light in the switch will start flashing.
If the light flashes 3 times, pauses for 3 seconds, and flashes 3 more times, press and immediately release 'Stop' one more time.

This will put the controller into Fault Read Mode.

The light will flash (X) number of times, pause for 1 second, and flash for (X) number of times again. Count the flashes before and after the pause.

This will be the Fault Code.

Example: 2 rapid flashes, 1 second pause, 5 rapid flashes is a Fault Code 25.

There may be more than one Fault Code stored, so watch the light very carefully. If there is more than one code, it will display them all in order, and then start over again.

Be very careful not to misread a first level fault code (single digit code) as a second level fault code (double digit code).

The way to tell the difference is by the length of the pauses.

There is a 1 second pause between digits of a second level code, and a 3 second pause between codes.

For example, if it is flashing 2 times, 1 second pause, flashing 2 times, 3 second pause and repeating, then this is a second level fault code of 22.

If it is flashing 2 times, 3 second pause, flashing 2 times, 3 second pause and repeating, then this is a first level fault code of 2.

What Fault Code are you getting?

.

Ask Your Own Small Engine Question
Customer reply replied 2 years ago
It is blinking one time followed by o second hesitation then four blinks
Technician: Hank F., Technician replied 2 years ago

Code 14 is Over Frequency. It means that the engine is running too fast, and causing the generator to have a high frequency reading - above 66 Hz.

Ask Your Own Small Engine Question
Was this answer helpful?
Ask Hank F. Your Own Question
Hank F.
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,719
15,719 Satisfied Customers
Experience: Certified on Onan and Generac generators

Hank F. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

14,707 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,869 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

Wayne

Wayne

Engine Rebuilder

1,877 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

< Previous | Next >

Related Small Engine Questions
Ztr 4516 sputter and dies when engaging blades. All belts
Ztr 4516 sputter and dies when engaging blades. All belts turn by hand. … read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
I have a self-propelled lawn mower and a piece of the
Hi Pearl! I have a self-propelled lawn mower and a piece of the aluminum drain spout met its death under the mower (hidden under deep grass, of course!). Ever since, the mower will crank and mow for a… read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
Engine runs away at start up on Cub Cadet mower. Engine
Engine runs away at start up on Cub Cadet mower JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean? Customer: Engine starts but goes to full throttle JA: Do you pla… read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
I have a 2013 super z model no 932160EX Serial no 13070565
Hi, I have a 2013 hustler super z model no 932160EX Serial no 13070565 has done 128 hrs has a Kawasaki FX1000V engine. It cranks, has fuel, has spark, wont start. Any suggestions? … read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
I have a Kohler CV15S in my JD mower that will not start.
I have a Kohler CV15S in my JD mower that will not start. With the ignition on there is no power at the coil and no spark. Have not worked out where the power supply to the coil comes from.Can you adv… read more
Donald
Donald
Owner / Technician
High School
2,410 satisfied customers
I have a 20" Toro lawnmower with a pull-start. It was fine
I have a 20" Toro lawnmower with a pull-start. It was fine when I put it away last fall, but now the cord is locked up. It's in the fully wound position. … read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,783 satisfied customers
I have a Deere 425 built in August 1993 with a 20 hp
I have a John Deere 425 built in August 1993 with a 20 hp Kawasaki liquid cooled engine. When I got it , it didn't run. Found the intake pushrods both bent both cylinders had 140psi compression after … read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
I have a deere 155c riding mower the pto switch engages fine
I have a john deere 155c riding mower the pto switch engages fine blade spins but no power to cut the grass … read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
I have an older model 4x6 diesel gator # woo6x4doo7632 it is
I have an older model 4x6 diesel gator # woo6x4doo7632 it is over heating even though sometimes the fan runs and the heat in the hoses indicates the water pump is working. hose in the overflow tank wa… read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
I have a Exmark 48 inch walk behind lawn mower. The unit
I have a Exmark 48 inch walk behind lawn mower. The unit starts easily and can operate at the full speed range. I cut my lawn last week and when I went out to cut grass today the mower shuts off when … read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
I changed the mowing belt on my lawn tractor and while
I changed the mowing belt on my lawn tractor and while initially checking the mower by running it and engaging the blades the front stabilizing mower deck rod detached. I resecured it and when I attem… read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
Engine model 446777 type 0246E1 runs good under a load and
engine model 446777 type 0246E1 runs good under a load and then starts popping and will die … read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
I have brand new 7hp pressure washer. i was told to check
hi, i have brand new 7hp pressure washer. i was told to check oil befor efirst start and when i did it didnt register on dipstick. I put 500mm of oil in before it registered at full. So i ran it for a… read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
I bought a new lawn mower yesterday, standard push mower.
Hi there. I bought a new lawn mower yesterday, standard push mower. Got the push bars up, no problem/. However, when I went to pull the starter rope, it wouldn't release. I could get about 6" out but … read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,783 satisfied customers
I have a Dixon Kodiak commercial ztr that I can't put the
I have a Dixon Kodiak commercial ztr that I can't put the arms in without killing the engine. I have checked both arms switches and brake switch and all seems to work okay as the plunger release good.… read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
Purg hydrostat on ariens 915004. Today
purg hydrostat on ariens 915004 JA: I'll do all I can to help. How long have you been dealing with this? Customer: today JA: Do you plan on doing the work yourself? Customer: yes JA: Anything else we … read more
Donald
Donald
Owner / Technician
High School
2,410 satisfied customers
I have a craftsman model C459.60133 lawn tractor. Used it
I have a craftsman model C459.60133 lawn tractor. Used it this morning, all normal, but when I was getting off, in Park, blade not engaged, engine wanted to stop. Double checked everything, same thing… read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,783 satisfied customers
My txt 50 will not start. I have replaced ignition switch
My txt 50 will not start . I have replaced ignition switch ,solenoid ,both swing arm switches ,brake switch, battery , and pto switch. I replaced the fuse too. When I turn the key it does nothing. Cou… read more
Curtis B.
Curtis B.
Technician
Associate Degree
14,707 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x