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Every year my Toro Recycler 6.75 starts but will not stay…

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Every year my Toro Recycler...
Every year my Toro Recycler 6.75 starts but will not stay on. I have had nothing but headaches with this lawn mower since I bought it. Its only about 3 years old, so far I have spent $160 getting it repaired only to have the same thing happen again in the spring.
The lawn mower specifically says, "Guaranteed to Start" on the front, but that is definitely not true. Can you provide an answer please?
Submitted: 2 years ago.Category: Small Engine
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Answered in 2 minutes by:
3/1/2016
Technician: Donald, Small Engine Technician replied 2 years ago
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 2,600
Experience: I have 25+ years of experience repairing 2 & 4 cycle engines
Verified

Hello, and thank you for choosing Just Answer. My name is***** will be happy to assist you. I will need to ask you some troubleshooting questions.

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Technician: Donald, Small Engine Technician replied 2 years ago

Did you have gas left inside your fuel tank from last last summer?

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Customer reply replied 2 years ago
I emptied the gas out and put fresh gas in it.
Customer reply replied 2 years ago
I also unscrewed the stainless steel front part that has OHV inscribed on it and saw lots of oil inside. Is that normal?
Customer reply replied 2 years ago
hello...are you there?
Technician: Donald, Small Engine Technician replied 2 years ago

Some oil is normal, if present there. How old was the gas you emptied out of your fuel tank ?

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Customer reply replied 2 years ago
From the fall. About 3 months.
Customer reply replied 2 years ago
Why does it take so long for you to respond?
Technician: Donald, Small Engine Technician replied 2 years ago

I do apologized for the delay. I am responding via my mobile phone.

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Technician: Donald, Small Engine Technician replied 2 years ago

I believe our problem is carburetor related.

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Technician: Donald, Small Engine Technician replied 2 years ago

You very likely have a partially clogged main jet.

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Customer reply replied 2 years ago
Ok..so what does carburetor related mean? How do I fix it?
Technician: Donald, Small Engine Technician replied 2 years ago

Are you familiar with removing your carburetor float bowl?

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Customer reply replied 2 years ago
wher eis the float bowl located
Technician: Donald, Small Engine Technician replied 2 years ago

It is located on the bottom of your carburetor. It is held in place with one screw.

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Technician: Donald, Small Engine Technician replied 2 years ago

The screw is in the center of your fuel bowl.

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Technician: Donald, Small Engine Technician replied 2 years ago

Is your engine a Briggs & Stratton?

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Customer reply replied 2 years ago
Ok I know where the carburetor filter is, but where is the carburetor? By the way, I am a woman with no idea about mechanics.
Customer reply replied 2 years ago
The engine is a Kohler engine.
Technician: Donald, Small Engine Technician replied 2 years ago

Thanks for this information Alice.

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Technician: Donald, Small Engine Technician replied 2 years ago

Your air filter covers the front of your carburetor.

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Customer reply replied 2 years ago
Im going to take the air filter out
Customer reply replied 2 years ago
There are two screws inside
Technician: Donald, Small Engine Technician replied 2 years ago

Look right below your air filter housing, you will see your carburetor.

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Technician: Donald, Small Engine Technician replied 2 years ago

It will have a shiny bowl on it.

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Customer reply replied 2 years ago
there is something with two screws. is that it
Technician: Donald, Small Engine Technician replied 2 years ago

Is one screw in the center, and the other one sort to the side of your bowl.

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Customer reply replied 2 years ago
Im sorry, but this isn't working. Its hard to do this and hold a conversation with you on the computer. It takes too long for you to respond.
Technician: Donald, Small Engine Technician replied 2 years ago

I am willing to work with you to figure out what is causing our problem.

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Customer reply replied 2 years ago
Its too difficult on the computer. Thanks but I don't want to continue.
Technician: Donald, Small Engine Technician replied 2 years ago

No problem Alice. I hope all goes well for you.

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Customer reply replied 2 years ago
Thank you
Technician: Donald, Small Engine Technician replied 2 years ago

You are very welcome.

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Technician: Donald, Small Engine Technician replied 2 years ago

There should be a link to customer service, on your discussion page.

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Technician: Donald, Small Engine Technician replied 2 years ago

They can close your question for you.

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Technician: Donald, Small Engine Technician replied 2 years ago

Have a great day!

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