Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

Small Engine

When opening or closing my garage door the unit will power

Customer Question
off all wires are connected...
when opening or closing my garage door the unit will power off all wires are connected what could be the problem
Submitted: 1 year ago.Category: Small Engine
Show More
Show Less
Ask Your Own Small Engine Question
Answered in 52 minutes by:
2/13/2016
Technician: eddie22Island,
 replied 1 year ago
eddie22Island
Category: Small Engine
Satisfied Customers: 954
Verified

Hi my name is ***** ***** am a Home Improvement Contractor with a vast array of knowledge in many fields including repairs done in a span of 38 years. I can help you with your difficulties but I will need some information and I will ask you questions that I will need specific answers for. I am asking you to help me, help you. So if I can ask you to take the time and answer, to the best of your knowledge. I am not on there, on site, and it is that much more difficult for me, or anyone for that matter, to diagnose what the problem could be. That way, with your help, finding out what is right with it, is a step to eliminate what is wrong with it ......sometimes it may be one of a hundred things but together with your patience we can work toward a goal to get this issue resolved. My goal today will be to provide you with a satisfactory and a reasonable answer to earn an excellent service rating from you.initially

I would think that there is a loose connection somewhere but it sounds like you thought the same thing so maybe you can provide me with a little more info as to how this all started and what exactly occurred during it all...............the following is my standard for this type of issue so if you could take a little time for it too

If I may ask:

1-) The make and model and/or number of the unit in question and do you have the manual for it? CHAMBERLAIN model___________

2-) how old it might be and if you are the original owner

3-) there are safety sensors on your door do they have either an amber, yellow or green light that is on right now?

4-) can you tell me if you have a working wall control and how many remotes

5-) any flashing lights that you now notice

6-) has there been any kind of disruption that may have changed the dynamics with this opener....any wiring or perhaps the kids playing there or a recent power outage

7-) do you feel that you are capable of making simple adjustments and more than mechanical in making some harder ones if necessary?

We can start here and with the info you provide I will add steps toward our target as we proceed by our correspondence

If by some reason a resolution to the problem just isn't possible, I will do my best to supply you with any remaining options, from what other resources I can find.

Please, since we take pride in our good reputations, and you might feel the need to choose a bad service rating, I ask that you stop and consider replying back to me with any of your concerns.

And thank you for your help and assistance

eddie

Ask Your Own Small Engine Question
Customer reply replied 1 year ago
sorry i made a wrong call it's not a chamberlain but a Genie make does this make a difference or are they similar in the way they perform. The Genie I had since Nov. 2004, safety sensor are Red and Green and I have two remotes, nothing has change lately that suggest a change in dynamics, and I can do adjustments or more if needed.
Technician: eddie22Island,
 replied 1 year ago

unfortunately every opener is different in some way even from the same company....that's why I need you to be as concise as possible and detailed from this point forward until we fix this thing

do you have a Genie model or number ?..........are you sure the sensor light is red and not yellow or amber?.......do you have a working wall control?......is there a flashing indicator light on the opener?..........and again how was it that this all started ?

thanks

Ask Your Own Small Engine Question
Ask Curtis B. Your Own Question
Curtis B.
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 13,581
13,581 Satisfied Customers
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert

Curtis B. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

13,581 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,844 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

Wayne

Wayne

Engine Rebuilder

1,431 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

< Previous | Next >

Related Small Engine Questions
I have a lawn tractor with a Briggs Intek engine that has a
Second opinion] I have a lawn tractor with a Briggs Intek engine that has a surging problem, It is fairly new with about 25 hours. I have done all the recommended checks including: fresh fuel, new fue… read more
Curtis B.
Curtis B.
Technician
13,581 satisfied customers
New battery. Ran well for an hour. Choked it ,turned key
New battery. Ran well for an hour. Choked it ,turned key ,made a sound of a dead battery. would not turn over … read more
JohnF2015
JohnF2015
High School Diploma
1,150 satisfied customers
I bought push lawn mower with Briggs & Stratton Just Add &
I bought push lawn mower with Briggs & Stratton Just Add & Add technology. However, lawn mower did come with Oil bottle and does have the fuel and oil filler cap. This is confusing. Does the mower rea… read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,450 satisfied customers
I have a McCulloch gas powered string trimmer Mac 2827. I
I have a McCulloch gas powered string trimmer Mac 2827. I don't have a manual or a model number. I changed the primer bulb and gas lines and now it runs for appox. 5 seconds and stops. could someone t… read more
Vince O.
Vince O.
Small Engine Technician
High School or GED
2,844 satisfied customers
Honda GXV390 on neighbors power washer and ran low on oil.
Honda GXV390 on neighbors power washer and ran low on oil. Exhaust valve stuck and rocker arm cracked, split engine, lapped both valves and replaced exhaust valve and exhaust rocker arm. Put back toge… read more
Curtis B.
Curtis B.
Technician
13,581 satisfied customers
I have a gererac 12500 guardian and after i start it, it
I have a gererac 12500 guardian and after i start it, it dies after about one minute and the 10amp fuse is blown … read more
Hank F.
Hank F.
Service Technician
High School or GED
5,361 satisfied customers
Deere LT150 with Koehler Command 15HP engine. Won't shut off
Deere LT150 with Koehler Command 15HP engine. Won't shut off with the ignition switch. Have replaced the 7-prong switch with new one. Is there a kill switch or wire to a kill switch that I should be l… read more
Curtis B.
Curtis B.
Technician
13,581 satisfied customers
I have a craft S3000 rideing 42” mower with a 21 hp eng
I have a craft S3000 rideing 42” mower with a 21 hp eng single cillenderd029229 w/xrd … read more
Curtis B.
Curtis B.
Technician
13,581 satisfied customers
I have a Bolens 174 diesel two cylinder tractor that will
I have a Bolens 174 diesel two cylinder tractor that will not stay running I have replace fuel filter , took off the air filter and muffler .blows black smoke thanks… read more
Curtis B.
Curtis B.
Technician
13,581 satisfied customers
19 hp motor suddenly goes to full throttle with no control
19 hp motor suddenly goes to full throttle with no control from throttle lever … read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,450 satisfied customers
I have a recycler 22 model 20031 and the transmission
I have a recycler 22 model 20031 and the transmission appears jammed. It will roll backwards but not forward … read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,450 satisfied customers
I had to replace the electric starter on my craftsman 291 cc
I had to replace the electric starter on my craftsman 291 cc snowblower. I have done this and the snowblower starts and runs but it wouldn't shut off by the on/off switch or key, I was wondering if yo… read more
Curtis B.
Curtis B.
Technician
13,581 satisfied customers
I have a craftsman 4 cycle weed eater that wont crank. cleaned
I have a craftsman 4 cycle weed eater that wont crank. cleaned spark plug and airfilter. spark plug sparks well. fuel is new and fresh. what else should i check… read more
James W
James W
Small Engine Troubleshooting Expert
Bachelor's Degree
2,986 satisfied customers
2009 cub cadet 1045 with 19 hp kohler courage engine- has
2009 cub cadet 1045 with 19 hp kohler courage engine- has been sitting for 3 months -cranked up and went about 1 minute and it shut off-no electircal showing on panel? could it have shut down due to l… read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,450 satisfied customers
I have a 2012 Troy bolt. 2012 Troy bolt. It won't drive fast
It won't drive fast forward or reverse and I have replaced the drive belt… read more
Donald
Donald
Owner / Technician
High School
2,215 satisfied customers
I have a 21 hp &S Craftsman lawn tractor. I was bagging
I have a 21 hp B&S Craftsman lawn tractor. I was bagging leaves, started the tractor, shut if off for 30 minutes and went to restart it and it wouldn't turn over. I suspected the battery, took that to… read more
Donald
Donald
Owner / Technician
High School
2,215 satisfied customers
Looking for shear pins for snowblower. Just today. Wondering
Looking for shear pins for white snowblower JA: I'll do all I can to help. How long have you been dealing with this? Customer: just today JA: Do you plan on doing the work yourself? Customer: yes JA: … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I want to know how to reset the governor on a 20hp engine.
i want to know how to reset the governor on a 20hp engine … read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,450 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x