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Re: GP8000E Model 005681-0 No power to the starter. Batt.

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Re: GP8000E Model 005681-0 No power...
Re: GP8000E Model 005681-0
No power to the starter. Batt. tests good. Where do I start to look.
Thanks,
Richard, Home owner.
Submitted: 2 years ago.Category: Small Engine
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Answered in 48 minutes by:
2/13/2016
Technician: JohnF2015, Technician replied 2 years ago
JohnF2015
JohnF2015, Technician
Category: Small Engine
Satisfied Customers: 1,262
Experience: Owner/Service Technician at S & J Small Engines
Verified

Hi, my name is John I will be assisting you.

Did you load test the battery? Are you hearing any kind of noises when you try to start the machine? Clicks, buzzes?

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Customer reply replied 2 years ago
Did not load test. Is a new batt. How do I do this?
No noises.
Thanks,
Richard
Technician: JohnF2015, Technician replied 2 years ago

Load testing requires a battery tester that has a feature on it that allows you to apply a load to the battery just like if you were trying to start the engine. This load test will actually tell you what condition the battery is in while you are attempting to start the engine. It is the only real way of knowing the true battery condition. If you aren't getting any noises at all, then I would suspect the battery to be a problem. Have you checked fuses to make certain that you don't have a blown fuse that would keep the starting system from functioning?

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Customer reply replied 2 years ago
My multimeter indicates battery charge of 12.8 volts.
Will look for fuses and advise.
I will remove the battery and bring to a local battery store and have them
do a load test.
I will get back to you on my results.
Thanks,
Richard
Technician: JohnF2015, Technician replied 2 years ago

You can do a load test yourself with a voltmeter attached to the battery, try to crank the engine and watch the meter to see how low the voltage reading drops on it while trying to crank the engine. This will give you some idea as to what is going on. The voltage needs to stay in the 8 - 9 volt range while cranking in order for the battery to be considered good.

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Customer reply replied 2 years ago
Unable to crank. Stand by for load test at batt. store.
Checking Fuses also.
Technician: JohnF2015, Technician replied 2 years ago

Let me know what you find out.

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Customer reply replied 2 years ago
Will do.
Fuses look OK
Technician: JohnF2015, Technician replied 2 years ago

I will be standing by awaiting your return and response.

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Customer reply replied 2 years ago
Will get back to you within 2 days.
Richard
Technician: JohnF2015, Technician replied 2 years ago

No problem just let me know what you find and we can continue on troubleshooting your problem.

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Customer reply replied 2 years ago
Thanks
Technician: JohnF2015, Technician replied 2 years ago

Were you able to find any problems yet?

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Customer reply replied 2 years ago
I need more time. At least 2 days.
Follow up on 2-22.
Thanks, Richard
Technician: JohnF2015, Technician replied 2 years ago

No problem just come back here and continue our conversation whenever you have additional information.

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Customer reply replied 2 years ago
Found the problem. Bad ground connection. Now starts and works..
Thanks,
Richard
Technician: JohnF2015, Technician replied 2 years ago

I am glad that you have been able to solve the problem. Have a great rest of your day and upcoming weekend!!!!

Thank you it has been a pleasure to assist you.

Please take a moment to rate your experience.

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Customer reply replied 2 years ago
Excellent
Technician: JohnF2015, Technician replied 2 years ago

Please use the star rating system that should appear on your comment area.

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Customer reply replied 2 years ago
5 Stars
Technician: JohnF2015, Technician replied 2 years ago

Thank you.

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