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Briggs-Fan
Briggs-Fan, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1265
Experience:  over 15 years experience in small engine repair, multiple certifications
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My name is ***** *****. My Troy Bilt 5024: Worm Shaft Turns,

Customer Question

My name is ***** *****. My Troy Bilt 5024: Worm Shaft Turns, but Auger Axle does not turn. Or...it might engage, but stops when it meets any resistance (snow!)
JA: Thanks. Can you give me any more details about your issue?
Customer: I think I explained that above; worm shaft turns, auger axle does not.
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Small Engine
Expert:  Briggs-Fan replied 1 year ago.

Hi my name is ***** ***** welcome to Just Answer

Expert:  Briggs-Fan replied 1 year ago.

http://www.ereplacementparts.com/troybilt-5024-20052-storm-55hp-selfpropelled-parts-c-26780_173614_178652.html

It could be the worm gear is worn or could be part 43 which a key that fits in a keyway

Expert:  Briggs-Fan replied 1 year ago.

Have you checked the shear bolts as well ?

Expert:  Briggs-Fan replied 1 year ago.

Hi have you had a chance to check the snowblower ?

Expert:  Briggs-Fan replied 1 year ago.

Hi just checking to see if you got a chance to check that snowblower out ?