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The name is ***** *****. I have a powerland PDST24 and the…

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Hello, the name is...

Hello, the name is ***** *****. I have a powerland PDST24 and the auger will not turn (its locked) the chute wheel does turn. the shear bolts are not broken and the belt is good.

Mechanic's Assistant: Thanks. Can you give me any more details about your issue?

I just did. see above

Submitted: 2 years ago.Category: Small Engine
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Customer reply replied 2 years ago
The shoot wheel is engaging just fine (and the belts are fine as well) the auger blades will not move. they seem to be locked. Everything else works as it should.
Answered in 18 hours by:
1/24/2016
Technician: Vince O., Small Engine Technician replied 2 years ago
Vince O.
Vince O., Small Engine Technician
Category: Small Engine
Satisfied Customers: 2,940
Experience: Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers
Verified

Hello, when you turn the impeller does the shaft going to the auger gear box turn?

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Customer reply replied 2 years ago
it does. The response took longer than I expected (needed to fix the snowblower asap to dig myself out after the major snow storm) so I had to trouble shoot the issue. Turns out the gear box needs to be replaced. At this time I will not need the assistance with the understanding that I do not owe any $$ since I did not receive a resolution.
Technician: Vince O., Small Engine Technician replied 2 years ago

Contact cust support if needed.

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