How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Donald Your Own Question
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 2081
Experience:  I have 25+ years of experience repairing 2 & 4 cycle engines
72377906
Type Your Small Engine Question Here...
Donald is online now
A new question is answered every 9 seconds

My Lawn mower was working fine. I replaced the swtich to

Customer Question

My Lawn mower was working fine. I replaced the swtich to engage the blade, because it had broken and now it just turns over, but will not crank. Checked and change fuse, put new spark plugs, fuel filter fine. also bought a new battery. I think its something electrical? not sure single women here, but know some of this stuff.
Submitted: 1 year ago.
Category: Small Engine
Expert:  Donald replied 1 year ago.

Hello, and thank you for choosing Just Answer. My name is***** will be happy to assist you.

Expert:  Donald replied 1 year ago.

In order to better assist you, I will need the model numbers for your mower. We can continue from here. Thanks!

Customer: replied 1 year ago.
yth2348
Expert:  Donald replied 1 year ago.

Thank you for this information.

Expert:  Donald replied 1 year ago.

I would like to pull up a wiring schematic specifically for your mower. Do you see a set of numbers under your seat, that begin with the number 9604?

Customer: replied 1 year ago.
Expert:  Donald replied 1 year ago.

Can you get the remainder of these numbers for me?

Customer: replied 1 year ago.
Expert:  Donald replied 1 year ago.

Thanks again. I would like to confirm something. Would your engine start up and run, before you replaced your broken pto switch?

Customer: replied 1 year ago.
it would, no problem. But before I got the new part my Son tried to fix the old part. He says its Electrical. The Engine turns over great, but will not start
Expert:  Donald replied 1 year ago.

The reason I asked, is because if your engine was starting when your old switch was in place, but will not start with your new switch in place, we need to determine if your new switch, is the correct switch for your mower. Although it look identical, it could be configured internally for a different mower.

Customer: replied 1 year ago.
I got it from tractor supply, they had to order for me,
looks just like the old one.
Expert:  Donald replied 1 year ago.

Do you have the part numbers for the switch you purchased from Tractor Supply? Do you still have the package?

Customer: replied 1 year ago.
ref #42327964 1z776762030014 9560 2 different #'s on the box
Expert:  Donald replied 1 year ago.

Do you see a brand name on your package/box?

Customer: replied 1 year ago.
Servantage dixie sales NC
Expert:  Donald replied 1 year ago.

Do you see Cub Cadet, or MTD on your package?

Expert:  Donald replied 1 year ago.

These are only troubleshooting questions ...

Customer: replied 1 year ago.
No
Expert:  Donald replied 1 year ago.

It is very possible that you have the wrong pto switch. I would like for you to try something.

Expert:  Donald replied 1 year ago.

Remove your new pto switch, and put your old switch back in place. Let's see if your engine will start up.

Customer: replied 1 year ago.
When taking it out the little pieces shifted and I cannot replace
Expert:  Donald replied 1 year ago.

Okay...

Expert:  Donald replied 1 year ago.

Are you familiar with using jumper wires?

Customer: replied 1 year ago.
no
Expert:  Donald replied 1 year ago.

With the use of a jumper wire, we can determine if you have the correct switch.

Customer: replied 1 year ago.
where is the jumper wire?
Expert:  Donald replied 1 year ago.

I would like to make a suggestion to you, based upon the fact, that your engine would start, prior to you putting in the new pto switch.

Customer: replied 1 year ago.
then what is the suggestion?
Expert:  Donald replied 1 year ago.

I suggest that you return your new pto switch to Tractor Supply, and go to a Cub Cadet dealer, or a small engine repair shop, to purchase a new pto switch.

Expert:  Donald replied 1 year ago.

This way we will know you have the correct switch.

Customer: replied 1 year ago.
why is that, when i have a husquavana? and we have the correct part.
Expert:  Donald replied 1 year ago.

I apologize, I meant to say Husqvarna dealer, or a small engine repair shop.

Expert:  Donald replied 1 year ago.

I just want to confirm that you have the correct switch.

Expert:  Donald replied 1 year ago.

Can you take a picture of your package, and upload it to our discussion?

Customer: replied 1 year ago.
i already have given you that information that is on the package. ok, thank you. i am not satisfied
Expert:  Donald replied 1 year ago.

I am just troubleshooting.

Expert:  Donald replied 1 year ago.

Please give me a chance.

Expert:  Donald replied 1 year ago.

Due to the fact that your engine would start, prior to you replacing your switch, I just wanted to start with your new start, and troubleshoot from there.

Expert:  Donald replied 1 year ago.

Your satisfaction is very important to me. If you are not satisfied with your answer, you will not be billed for my services to you. Thank you again for choosing Just Answer.