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Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 2077
Experience:  I have 25+ years of experience repairing 2 & 4 cycle engines
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My toro 7.25 starter cord is stuck and I can't disassemble

Customer Question

My toro 7.25 starter cord is stuck and I can't disassemble it. Can you help me?
Submitted: 1 year ago.
Category: Small Engine
Expert:  Donald replied 1 year ago.
Hello and thank you for choosing Just Answer. My name is ***** ***** I will do my very best to get you the answer you need to your question.
Can you get me the model numbers from your engine?
Expert:  Donald replied 1 year ago.

Is your engine a Briggs and Stratton brand? I need to confirm something. Are you saying that your rope is wrapped around your blade?

Customer: replied 1 year ago.
Toro 7.25 190 cc Personal Pace mower
Customer: replied 1 year ago.
Briggs & Stratton and no the cord is not wrapped around blade, just won't pull out more than 12 inches
Customer: replied 1 year ago.
The pull cord is stuck and I cannot disassemble to get to it
Expert:  Donald replied 1 year ago.

Thank you for this information. Would you like for me to attach a video for you, that will show you how to remove your recoil assembly.

Customer: replied 1 year ago.
please
Customer: replied 1 year ago.
What do I do once I disassemble it?
Expert:  Donald replied 1 year ago.

Do you know if your engine is partially locked?

Customer: replied 1 year ago.
Not sure what that means, it just crapped out on me and was shaking a little before it died
Expert:  Donald replied 1 year ago.

When you pull your rope, does your engine spin during the 12 inches as you are pulling your rope?

Customer: replied 1 year ago.
No, it just stops hard and I can't pull it any further without breaking something
Expert:  Donald replied 1 year ago.

There is a possibility that you have some internal engine problems, rather than problem with your rope recoil assembly. Remove your spark plug again. Check to see if your piston is going up and down.

Customer: replied 1 year ago.
How do I check the piston?
Customer: replied 1 year ago.
Send me the video
Expert:  Donald replied 1 year ago.

After you remove your spark plug, shine a flashlight into your spark plug hole, to observe to see if your piston goes up and down. you can also insert a screwdriver into your spark plug hole. You may need to get someone to pull your rope for you.

Customer: replied 1 year ago.
The fly wheel is not engaging, the cord has a hard stop to it when pulled only a small amount, like it is not engaging the way it shoud with fly wheel for the engine
Expert:  Donald replied 1 year ago.

The engine in the video is not 100% identical to yours, but the procedures for removing your assembly are exactly the same.

Customer: replied 1 year ago.
What do you think it is?
Expert:  Donald replied 1 year ago.

Check your piston movement first. After you remove your recoil assembly, try turning your flywheel by hand. If your engine still comes to a stop, then your engine is very likely partially locked.

Customer: replied 1 year ago.
How do you unlock it?
Expert:  Donald replied 1 year ago.

It your engine is actually locked, you will need to remove it from your frame, and disassemble it, to determine what is broken inside. Check your oil to see if it is low, and if it smells burnt.

Customer: replied 1 year ago.
What if it is the oil? Too low or none at all
Expert:  Donald replied 1 year ago.

If your oil is too low, or none at all, this can cause your engine to lock.

Customer: replied 1 year ago.
I disassembled and fly wheel will not move, oil looks to be the issue
Customer: replied 1 year ago.
How do I unlock if the oil is issue
Expert:  Donald replied 1 year ago.

Make sure you pull the bail on your handles back, before you attempt to turn your flywheel.

Customer: replied 1 year ago.
It won't budge no matter what I do
Expert:  Donald replied 1 year ago.

Are you familiar with making internal repair to an engine?

Customer: replied 1 year ago.
No, but tell me and I will see what I can do
Customer: replied 1 year ago.
No oil, so I guess it seized up
Expert:  Donald replied 1 year ago.

Your engine is definitely seized, due to a lack of oil. You will know for sure, after you disassemble your engine.

Customer: replied 1 year ago.
Can I fix it, or do I need a professional?
Customer: replied 1 year ago.
I don't want to disassemble it just to know I can't fix it
Expert:  Donald replied 1 year ago.

I would like to give you my honest opinion.

Expert:  Donald replied 1 year ago.

Due to the low oil conditions, I feel you will be better off if you either replace your engine, or invest the cost of a new engine, in the cost of a new mower. It will be very costly to get someone to correctly rebuild your engine.

Customer: replied 1 year ago.
Ok thank you
Expert:  Donald replied 1 year ago.

You are very welcome! I truly hope all turns out well for you.

Expert:  Donald replied 1 year ago.

Weigh your options first, then make a decision from there.

Expert:  Donald replied 1 year ago.

It has been a pleasure working with you.