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I have a troyBilt 6044 xp and when I pull start it, there is

Customer Question
little resistance and the shaft...
I have a troyBilt 6044 xp and when I pull start it, there is little resistance and the shaft doesn't turn. The recoil works fine. I took off the starter housing assembly and it appears OK, and the two pieces of plastic on the flywheel look undamaged. Now I don't know how to hold those two pieces of plastic in the correct position while I reattach the starter housing. Ideas? Can't find a good video on how to replace the starter housing..
Submitted: 2 years ago.Category: Small Engine
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8/8/2015
Technician: JohnF2015, Technician replied 2 years ago
JohnF2015
JohnF2015, Technician
Category: Small Engine
Satisfied Customers: 1,156
Experience: Owner/Service Technician at S & J Small Engines
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Hi, my name is***** will be assisting you.

Did you pull the rope while you had the starter assembly off of the machine?

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Technician: JohnF2015, Technician replied 2 years ago

Your plastic starter pawls should have little post sticking up on the top or them, these post fit into a slot in the plastic cover right above them. When the assembly is on the machine these can't come out of the slot but if you pull the rope with the assembly off of the machine these may come out of the slots and not work properly or retract when the rope is retracted. Make sure that these post are fitting back into the slot in the black plastic cap above them and then when the rope is retracted back in they will retract back into position and you can reinstall the starter assembly onto the engine.

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Customer reply replied 2 years ago
the starter housing and recoil is fine. there are no posts on top of the pawls I need pics or a video this description isn't helping
Technician: JohnF2015, Technician replied 2 years ago

If you can provide the model and type number from your engine I can send you pictures of what it should look like.

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Technician: JohnF2015, Technician replied 2 years ago

One thing you might try it to pull the rope out slowly as you try to reinstall the starter assembly onto the machine, sometimes this will help to line everything up and the starter will slip right into place.

While you have the starter assembly off however, you may want to manually give the flywheel a spin and see if it turns the crankshaft. Based on your prior information the flywheel could be loose and you may have sheared the flywheel key.

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Customer reply replied 2 years ago
troyBilt 6044 xp
Customer reply replied 2 years ago
The flywheel does turn the crankshaft
Technician: JohnF2015, Technician replied 2 years ago

When you install the starter assembly back onto the machine it is not turning the flywheel? What do the starter pawls look like on the flywheel? Are they operating properly?

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Customer reply replied 2 years ago
When you install the starter assembly back onto the machine it is not turning the flywheel? - they are not turning it..What do the starter pawls look like on the flywheel?- OK a pic would be nice!!!! Are they operating properly?- they look ok?!
Customer reply replied 2 years ago
how about some pics of what it is supposed to look like
Technician: JohnF2015, Technician replied 2 years ago

Unfortunately the diagram of the machine does not show a good picture of that side of the flywheel. Are you familiar with what I am talking about when I say starter pawls?

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Technician: JohnF2015, Technician replied 2 years ago

When the starter assembly in on the machine and you pull it the flywheel is not turning. You have indicated that the pulley looks good and you see no damage to the cog on it.

The pawls should be pulled in toward the center of the flywheel, they should be at 90 degrees to the flywheel.

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Customer reply replied 2 years ago
the pawls are spring loaded
Technician: JohnF2015, Technician replied 2 years ago

Yes, they are or at least should be.

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Customer reply replied 2 years ago
there are two of them
Technician: JohnF2015, Technician replied 2 years ago

When looking at them, do they appear to be at 90 degrees to the flywheel?

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Customer reply replied 2 years ago
i can position them 90 degrees to the flywheel but sense they are spring loaded they don't stay there very difficult to do this without a pic
Technician: JohnF2015, Technician replied 2 years ago

As I said the parts diagram doesn't give a view of that side of the flywheel so it is useless. If I had a flywheel I could take a picture so that you could see it but I don't have one currently.

Can you take a picture of yours and attach it here and I will take a look at it?

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Customer reply replied 2 years ago
I'll have to continue this another time.. I've got another commitment sorry
Technician: JohnF2015, Technician replied 2 years ago

That is fine, just come back to this conversation when you are ready and we can continue.

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Technician: JohnF2015, Technician replied 2 years ago

I just thought of something else that you may have happening. This starter has a secondary spring in it that may be broken or damaged. The plastic starter pulley is two part, one piece has the cog or teeth on it that engage into the flywheel, then there is this secondary spring which we call a start assist spring, then you have a second plastic pulley that actually houses the rope and rewind spring that retracts the rope when it is pulled. The start assist spring could be broken or damage which would cause the cog of the pulley to not turn or spin under a load and in turn would not turn the flywheel. Unfortunately you can't buy this spring as a separate part you have to purchase the complete starter assembly. Part number 753-08120 at a cost of around $11.50 depending on where you look.

Thank you it has been a pleasure to assist you.

Please take a moment to rate your experience.

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Technician: JohnF2015, Technician replied 2 years ago
Do you still need assistance with this problem?
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JohnF2015
JohnF2015
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Category: Small Engine
Satisfied Customers: 1,156
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