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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 13581
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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I have 11 k generac that cranks and will not stat checked

Customer Question

i have 11 k generac that cranks and will not stat checked all trouble shooting in box but nothing works
Submitted: 1 year ago.
Category: Small Engine
Expert:  JohnF2015 replied 1 year ago.

Hi, my name is***** will be assisting you.

Have you checked the spark coming to the plug?

Customer: replied 1 year ago.
no spark
Expert:  JohnF2015 replied 1 year ago.

The first thing that I would check it the oil level and the oil sensor. If your oil level is low the sensor will not allow the ignition to spark or if the oil sensor is bad it can cause the same problem.

Can you provide the model and serial number of your machine?

Customer: replied 1 year ago.
Not at this time
Expert:  JohnF2015 replied 1 year ago.

If you want to check the oil level and oil sensor and get back with me that will be fine.

If you can get the model and serial information this will help me to assist you.

Customer: replied 1 year ago.
Ok
Expert:  JohnF2015 replied 1 year ago.

I will wait to hear back from you.

Customer: replied 1 year ago.
Steve here I'm at unit error 1505
Expert:  JohnF2015 replied 1 year ago.

Based on information that I have the 1505 code is a no crank code this will appear if or when the engine does not start. Once we get it started this code will go away.

Expert:  JohnF2015 replied 1 year ago.
Do you still need assistance with this?