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JDX320 will not move. Engagement lever is pushed in

Customer Question
JDX320 will not move....
JDX320 will not move. Engagement lever is pushed in
Submitted: 2 years ago.Category: Small Engine
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Answered in 6 minutes by:
7/19/2015
Technician: Curtis B., Technician replied 2 years ago
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 14,377
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert
Verified
Welcome to JUST ANSWER small engines, let me try to help you !! When did it last drive? Has either of the rear wheels been off? Will it roll indicating the bakes are not locked?
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Customer reply replied 2 years ago
It's been about a month. Nothing has been touched on the mower
Customer reply replied 2 years ago
Yes it will roll with the rear engagement lever pulled out
Technician: Curtis B., Technician replied 2 years ago
The drive belt goes from the engine to the top pulley on the transmission, is this belt turning the pulley when engines running?
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Customer reply replied 2 years ago
It doesn't appear to be. Will it still do that with the mower in park so I can get off it to look at it from behind?
Technician: Curtis B., Technician replied 2 years ago
http://jdpc.deere.com/pimages/MP38/MP38373________UN07AUG06.gif
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Technician: Curtis B., Technician replied 2 years ago
If engine is running, this belt should be moving!
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Customer reply replied 2 years ago
It definitely is not moving
Technician: Curtis B., Technician replied 2 years ago
This belt should be moving , if the engine is running.
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Customer reply replied 2 years ago
It's not
Customer reply replied 2 years ago
I will say that the blades do engage tho
Technician: Curtis B., Technician replied 2 years ago
This is the upper belt, see if it is on the pulleys
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Customer reply replied 2 years ago
Yes it is. I did check that first thing when I first started the mower. Belt is on
Customer reply replied 2 years ago
Anymore suggestions?
Technician: Curtis B., Technician replied 2 years ago
With engine off see if you can turn the belt by hand on the engine pulley. The pulley has to be locked to the crankshaft
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Customer reply replied 2 years ago
Yes I can move the pulley by pulling the belt.
Customer reply replied 2 years ago
It's stiff but I can move it
Technician: Curtis B., Technician replied 2 years ago
But the pulley on the crankshaft is tight
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Customer reply replied 2 years ago
Yes. It is tight
Technician: Curtis B., Technician replied 2 years ago
Then the belt should be turning!
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Customer reply replied 2 years ago
Belt does not turn when the engine is on.
Customer reply replied 2 years ago
As you know, I have to put it in park so I can get off the mower to look
Customer reply replied 2 years ago
I just had a friend sit on the mower while it was running. The crank shaft pulley is not turning
Customer reply replied 2 years ago
You there?
Customer reply replied 2 years ago
Hello?
Customer reply replied 2 years ago
Never mind. I fixed it
Technician: Curtis B., Technician replied 2 years ago
Good job! what was [problem?
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Curtis B.
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 14,377
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Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert

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