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Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15264
Experience:  Certified on Onan and Generac generators
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My 2013 generac 20 kw standby generator does not cut off when

Customer Question

my 2013 generac 20 kw standby generator does not cut off when power is restored,i think it electrical storm related
Submitted: 2 years ago.
Category: Small Engine
Expert:  Hank F. replied 2 years ago.
Hello!
My name is ***** ***** I am going to assist you with this.
The most likely cause of this is a blown N1 or N2 fuse in the transfer switch. If one of the fuses is blown, the genset controller can not see the utility voltage, and doesn't know that utility has been restored.
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